JOSUE ESPINOZA
Dallas,TX
Overview
3
3
years of professional experience
Work History
Fitness Sales Consultant
Fitness Connection
2024.11 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Customer Service Assistant Supervisor
El Rancho Supermercado
2022.09 - Current
- Enhanced customer satisfaction by addressing and resolving complex issues promptly.
- Developed comprehensive training materials to ensure consistent performance among team members.
- Created an efficient system for customer inquiries, enabling quicker response times and improved service quality.
- Mentored junior staff, resulting in increased productivity.
- Used a system to manage transactions and ensured that the store closed the day without any money shortage.
Education
No Degree - Engineering
Dallas College
Dallas, TX2026-05
Skills
- Call center experience
- Customer Relations
- Decision-Making
- Workforce Management
- Customer Service
- Problem-Solving
- Multitasking and organization
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fitness Sales Consultant
Fitness Connection
2024.11 - Current
Customer Service Assistant Supervisor
El Rancho Supermercado
2022.09 - Current
No Degree - Engineering
Dallas College