Josue Fuentes
Hialeah Gardens,FL
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Fedex Freight
Medley, FL
04.2022 - Current
- Demonstrated leadership through strategic delegation, time management, and relationship-building with team members.
- Oversaw daily operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored team members to enhance productivity and operational efficiency.
- Executed data entry tasks with precision and efficiency for nine months before advancing to supervisory role.
- Coordinated logistics efforts to streamline delivery schedules and enhance customer satisfaction.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
- Facilitated cross-departmental communication to ensure alignment on project goals and timelines.
- Completed weekly payroll for 20 employees.
Warehouse Associate
Peloton
Miami Gardens, FL
10.2021 - 02.2022
- Worked quickly in a fast paced environment to unload pallets with bikes that weighed 150lbs
- Managed inventory levels by accurately receiving and storing products in designated areas.
- Handle electronic induction/stowing devices
- Learned appropriate heavy-lifting techniques, as well as proper work safety techniques
- Precision hand eye coordination to assemble bikes meticulously with care and customer satisfaction in mind
- Operated forklifts and pallet jacks to efficiently transport inventory within warehouse.
Warehouse Associate
Amazon
Miami, FL
10.2020 - 08.2021
- Managed the unloading and organization of pallets, ensuring safe handling of items ranging from 50 to 200+ lbs.
- Operated electronic induction and stowing devices to assist in inventory management. Utilized pallet jacks to support efficient material handling.
- Acquired expertise in safe lifting methods to enhance workplace safety.
Cashier
Wal-Mart
Hialeah Gardens, FL
11.2019 - 03.2020
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Processed customer transactions efficiently using point-of-sale systems.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Crew Member
McDonalds
Hialeah, FL
10.2018 - 04.2019
- Provided excellent customer service in the drive-thru cashier position and ensuring customer satisfaction
- Fast and efficient drive-thru service
- Learned team working and leadership skills
- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
Floor/Costumes
Party City
Hialeah Gardens, FL
10.2018 - 10.2018
- Directing customers and encouraging sales
- Completing customer requests in an orderly and timely manner
- Maintained cleanliness in the store/floor
- Worked effectively in fast-paced environments.
Intern
Orsini IT
Miami Lakes, Florida
06.2017 - 07.2017
- Learned skills for IT ticketing systems and proper documentation while on duty
- Developed and implemented software testing protocols to enhance system reliability
- Gained hands-on experience with: Programming websites, assisting customers with computer problems, and setting up/fixing computers
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, Fl05-2018
Skills
- Proficient with technology, works well in teams, strives for customer satisfaction, fast learner, and strong organizational skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Compliance management
- Cost control
- Data entry
Certification
Powerpoint, Excel, Word, Mobility and Device Fundamentals, Windows Operating System Fundamentals, Networking Fundamentals, Security Fundamentals, Autodesk Inventor (CAD) Certified User
Languages
Spanish
English
Timeline
Operations Supervisor
Fedex Freight
04.2022 - Current
Warehouse Associate
Peloton
10.2021 - 02.2022
Warehouse Associate
Amazon
10.2020 - 08.2021
Cashier
Wal-Mart
11.2019 - 03.2020
Crew Member
McDonalds
10.2018 - 04.2019
Floor/Costumes
Party City
10.2018 - 10.2018
Intern
Orsini IT
06.2017 - 07.2017
High School Diploma -
Hialeah Gardens Senior High School