Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Holmes

Chicago,IL

Summary

Led initiatives to navigate challenges and drive goal attainment. Optimized time and resource allocation to meet critical objectives. Fostered sustainable success within the organization through strategic planning.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor

UPS
Addison, IL
11.2024 - Current

Operations Supervisor

UPS
Addison, IL
11.2024 - Current

Achieved operational excellence by managing various departments to enhance productivity, accuracy, and safety. Delivered effective orientation and skills training, resulting in improved employee performance through regular evaluations. Established a strong team culture that prioritized communication and cooperation, leading to enhanced workplace morale. Promoted understanding of company policies and procedures, ensuring adherence among employees. Drove accountability for safety, production, and attendance, contributing to a safer and more productive work environment.

Fueling Supervisor

Menzies Aviation
Chicago, IL
07.2021 - 11.2023

Achieved operational efficiency by managing a team of 15-20 employees during fuel operations at O'Hare Airport. Enhanced team productivity through proficient use of Microsoft 365, Excel, Outlook, and Teams. Strengthened customer relations by effectively communicating with airline staff from American Airlines, JetBlue, Envoy, Southwest, and SkyWest. Improved response times by collaborating with dispatchers to resolve issues promptly. Delivered detailed shift reports to summarize operational outcomes and team performance.

Amazon Delivery Driver

Melrose Park Logistics LLC
Melrose Park, IL
03.2021 - 04.2021
  • Oversaw daily package deliveries to Amazon customers across various locations. Collaborated with team members to optimize delivery routes and enhance overall efficiency.

Sortation Associate

Amazon Warehouse
Rockford, IL
09.2020 - 03.2021
  • Executed packing, sorting, and lifting of packages to guarantee accurate delivery to designated addresses.

Overnight Stocker

Hudson Group
Chicago, IL
01.2019 - 07.2020
  • Assisted in stocking magazines for Hudson Group at O'Hare Airport. Loaded carts with totes of magazines and boxes of books for distribution to stores. Transported materials to terminals, removed outdated magazines, and replaced them with current editions. Organized and rearranged book displays for optimal presentation.

Activity Aide

Fairmount at Oak Park Rehabilitation & Nursing
Oak Park, IL
11.2017 - 09.2018
  • Coordinated a variety of daily activities tailored to meet the interests and needs of elderly participants.

Retail Supervisor

Sams Club
Elgin, IL
10.2016 - 03.2017
  • Oversaw overnight stocking operations from 10:30 PM to 6:00 AM, prioritizing the organization of zoning pods and end caps for produce, grocery, and snacks. Managed club cleanliness by implementing efficient cleaning protocols, including sweeping and cardboard disposal. Facilitated waste management by ensuring proper disposal of plastic and other refuse.

Education

High School Diploma -

Malcolm X College
1900 W. Jackson Blvd

Skills

    Achieved high customer satisfaction through expert management of food service teams Enhanced service quality by implementing customer feedback from surveys Strengthened team performance through effective communication and leadership Elevated staff capabilities with targeted training sessions Optimized operational efficiency with strategic scheduling Fostered strong customer relationships, resulting in increased loyalty Boosted team motivation, leading to improved service delivery Enhanced staff skills through hands-on training methods Maintained a clean and safe environment, contributing to customer satisfaction Improved complaint resolution processes, enhancing customer experience Maximized service coverage through efficient staff scheduling Enhanced food service management with refined organizational skills Ensured continuous support with reliable on-call assistance Promoted team development through innovative training initiatives

Certification

Flagger and Osha 10 Certifications

Timeline

Operations Supervisor

UPS
11.2024 - Current

Operations Supervisor

UPS
11.2024 - Current

Fueling Supervisor

Menzies Aviation
07.2021 - 11.2023

Amazon Delivery Driver

Melrose Park Logistics LLC
03.2021 - 04.2021

Sortation Associate

Amazon Warehouse
09.2020 - 03.2021

Overnight Stocker

Hudson Group
01.2019 - 07.2020

Activity Aide

Fairmount at Oak Park Rehabilitation & Nursing
11.2017 - 09.2018

Retail Supervisor

Sams Club
10.2016 - 03.2017

High School Diploma -

Malcolm X College
Brandon Holmes