Josue Hernandez
Lansing,IL
Summary
Dedicated employee who is always willing to learn new things. I put myself through emt school while working and managing my time to have a work, school, and personal life. I learned many great traits from fellow classmates and coworkers who pushed me through my schooling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Satisfaction Representative
Auto Zone Auto Parts
04.2023 - 09.2023
- Demonstrated expertise in company policies and procedures to provide accurate information and guidance to customers.
- Promoted additional products or services when appropriate, resulting in increased revenue generation for the organization.
- Improved customer satisfaction by effectively addressing inquiries and resolving issues in a timely manner.
- Helped customers who could only speak spanish and was always assisted coworkers when needed.
Linen Technician
University Of Chicago Hospital
04.2021 - 03.2022
- Collaborated with multiple departments to address any linen-related issues or concerns, promoting a positive working environment.
- Streamlined inventory management processes, resulting in reduced overhead costs and improved efficiency.
- Optimized storage solutions for linens, maximizing space utilization within the facility.
- Conducted regular equipment maintenance checks, prolonging machine life and minimizing downtime.
- Always maintained a high standard to represent the company at the highest level.
- Always greeted nurses, patients and other hospital employees with a great level of respect.
Temp Electrician Helper
Barnes Concepts
09.2020 - 09.2020
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations.
- Improved workplace organization by maintaining a clean environment for all team members during projects.
- Always opened to learn no matter where I was needed.
Cashier
KFC
08.2019 - 11.2019
- Greeted customers entering store with a smile.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped employees when needed with spanish speaking customers
Education
Emergency Medical Tech -
Elite Ambulance Company
11551 184th Pl, Orland Park, IL 6046708.2023
High School Diploma -
Penn Foster
200 Hickory St, Scranton, PA 1850502.2019
Skills
- Bilingual
- Fast Learner
- Dedicated
- Problem Solver
- Excellent communication
- Willingness To Learn
- Basic Life Care
- Seizure Management
- Patient Assessments
- Vital signs monitoring
- CPR and First Aid
Certification
- Nationally Registered Emergency Medical Technician
- Licensed Illinois EMT
- Certified CPR and AED by the American Heart Association
- Emergency Management Institute FEMA IS-200.C
- Emergency Management Institute FEMA IS-700.B
Languages
Spanish
Native or Bilingual
Timeline
Customer Satisfaction Representative
Auto Zone Auto Parts
04.2023 - 09.2023
Linen Technician
University Of Chicago Hospital
04.2021 - 03.2022
Temp Electrician Helper
Barnes Concepts
09.2020 - 09.2020
Cashier
KFC
08.2019 - 11.2019
Emergency Medical Tech -
Elite Ambulance Company
High School Diploma -
Penn Foster