Josue Lopez
Pharr,TEXAS
Summary
Results-driven individual with experience in customer service and electrical work. Recognized for strong problem-solving skills and the ability to remain composed under pressure. Eager to contribute to team success by improving processes and customer experiences.
Reliable and adaptable professional with a background in customer service and electrical work. Known for effective collaboration and problem-solving, consistently delivering results in high-pressure environments. Eager to leverage these strengths to drive operational success.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
HEB Grocery Store
San Juan, TX
07.2021 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and company policies.
- Collaborated with team members to streamline checkout processes during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Apprentice Electrician
Metro Electric
McAllen, TX
08.2023 - 11.2023
- Collaborated with senior electricians to troubleshoot and resolve electrical issues efficiently.
- Completed complex electrical installations with precision and efficiency, meeting project deadlines consistently.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Education
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX05-2026
Associate of Science - Criminal Justice
South Texas College
McAllen, TX05-2024
Associate of Applied Science - Electrician Technology
South Texas College
McAllen, TX12-2023
Associate of Arts - Interdisciplinary Studies
PSJA North ECHS
Pharr, TX06-2021
Skills
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Adaptability
- Working under pressure
- Communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Apprentice Electrician
Metro Electric
08.2023 - 11.2023
Customer Service Cashier
HEB Grocery Store
07.2021 - Current
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Associate of Science - Criminal Justice
South Texas College
Associate of Applied Science - Electrician Technology
South Texas College
Associate of Arts - Interdisciplinary Studies
PSJA North ECHS