Josue Mazariegos
Pacoima,CA
Summary
Driven and customer-focused, excelled at Wholefoods by enhancing shopper satisfaction and contributing to sales targets through expert product knowledge and exceptional service. Skilled in food safety compliance and bilingual communication, significantly reduced waste and improved department efficiency. Demonstrated strong work ethic and positive attitude, leading to a well-maintained and appealing produce section.
Overview
14
14
years of professional experience
Work History
Produce Team Member
Wholefoods
Sherman Oaks, CA
09.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Participated in regular department meetings to share ideas for continuous improvement initiatives within the produce section.
- Facilitated smooth communication between team members as a proactive problem solver during high-stress situations.
- Contributed to the achievement of sales targets by consistently promoting seasonal items or featured specials.
- Assisted customers with special requests, ensuring their needs were met promptly and accurately.
- Maintained well-stocked and visually appealing display cases to attract customers.
- Maximized product shelf life through vigilant rotation practices based on expiration dates or visual quality cues.
- Collaborated with team members to ensure consistent quality and freshness of products.
- Reduced waste by implementing proper rotation procedures and timely disposal of expired items.
- Trained new team members in proper handling, storage, and merchandising techniques for produce items.
- Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
- Kept tidy and organized area to comply with cleanliness standards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Produce Assistant
Pavilions Grocery Store
West Hollywood, CA
03.2011 - Current
- Demonstrated strong attention to detail when inspecting incoming shipments for quality control purposes, ensuring only the freshest produce reached store shelves.
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Received recognition for outstanding customer service, resulting in numerous positive reviews from satisfied shoppers.
- Participated in regular training sessions to stay current on industry best practices, new products, and food safety guidelines.
- Helped ensure accurate pricing by regularly updating signage and price tags on all produce items.
- Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department.
- Improved overall appearance of produce department with proper trimming, watering, and care of fresh items, attracting more customers to the section.
- Supported management team in executing promotional events, leading to increased store traffic and sales opportunities.
- Gained expertise in various types of fruits and vegetables, allowing for knowledgeable recommendations to customers seeking specific flavors or nutritional benefits.
- Contributed to a positive shopping experience by engaging customers in friendly conversation while assisting them with their needs.
- Streamlined restocking process by creating an efficient system for unloading deliveries and organizing backroom storage areas.
- Reduced waste by effectively managing overstocked or expired items, implementing markdowns or donations as appropriate.
- Assisted in reducing shrinkage by closely monitoring expiration dates and rotating products as needed.
- Increased produce sales by implementing creative displays and attractive merchandising techniques.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Education
GED -
Belmont Community Adult School
Los Angeles, CA03.2011
Skills
- Maintaining cleanliness
- Stock Rotation
- Food Safety Compliance
- Product presentation
- Spoilage prevention
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Cleaning and sanitation
- Food Preparation
- Shelf Stocking
- Safe Food Handling
- Packaging and Labeling
- Pallet Jack Operation
- Temperature Logging
- Product Knowledge
- Bilingual (Spanish and English)
Timeline
Produce Team Member
Wholefoods
09.2022 - Current
Produce Assistant
Pavilions Grocery Store
03.2011 - Current
GED -
Belmont Community Adult School