Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josue Mejia

Houston

Summary

Customer-oriented bartender committed to providing exceptional customer service while having extensive knowledge of handcrafted cocktails and wine service. Keeping my area clean, organized, assessing customer needs, and keeping the bar restocked are versatile skills that have been acquired through years of customer and organizational experience. Experienced in time management skills, complex problem-solving skills, and handling money upwards of $1,500.

Overview

2
2
years of professional experience

Work History

Bartender

Sheraton Hotels
Houston
01.2023 - Current
  • Trained new bartenders on menu items and standard operating procedures.
  • Engaged with guests to provide exceptional customer service experience.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Provided exceptional customer service to enhance dining experiences.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Processed payments accurately using point-of-sale systems during peak hours.
  • Presented menus and answered questions regarding items.
  • Took charge of multiple company gatherings (Ex.) Commutair, Johnson & Johnson, Halliburton.

Sales Representative

AutoZone
Houston
08.2023 - 12.2023
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Analyzed customer feedback to improve products and services.
  • Operated register, handled cash and processed credit card transactions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recognized security risks to properly handle situations.

Education

Associate of Science - Chemical Engineering

Lonestar University Park
20515 TX-249 S, Houston, TX 77070

Skills

  • Patience and tolerance
  • Service-oriented mindset
  • Bar operations management
  • Customer service
  • Beer and wine recommendations
  • Team training and development
  • Complex Problem-solving
  • Team player attitude

Languages

Spanish
Native/ Bilingual

Timeline

Sales Representative

AutoZone
08.2023 - 12.2023

Bartender

Sheraton Hotels
01.2023 - Current

Associate of Science - Chemical Engineering

Lonestar University Park