Josue Pando
Armed Security
Homestead,FL
Summary
Dynamic Operations Supervisor with a proven track record at Brinks Incorporated, excelling in operations management and staff supervision. Enhanced team productivity by over 20% through effective employee development and performance monitoring. Skilled in fostering customer relations and ensuring safety oversight, adept at steering teams towards achieving operational excellence.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Operations Supervisor
Brinks Incorporated
09.2015 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Managed internal operational standards and productivity targets.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL 06.2004 - 06.2008
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Team Training
- Safety oversight
- Employee Development
- Customer Relations
Timeline
Operations Supervisor
Brinks Incorporated
09.2015 - Current
High School Diploma -
Homestead Senior High School
06.2004 - 06.2008
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