Josue Pavon-Alberto
Safelite Auto Glass
Farmingdale,NY
9
years of professional experience
1
Language
Work History
Auto Glass Technician
6 Months- Replaced windshields, door glass, and back glass using approved tools and installation procedures.
- Performed chip repairs and resin injections to restore glass integrity and visibility.
- Maintained clean, organized mobile service equipment and inventory for efficient field work.
- Supported customers with clear service updates, scheduling coordination, and professional issue resolution.
Patient Account Representative
1 Year 1 Month- Resolved patient billing inquiries, explaining statements, balances, and payment options with accuracy and professionalism.
- Processed patient payments, refunds, and adjustments while maintaining compliance with billing policies and privacy requirements.
- Investigated claim denials and unpaid balances, coordinating follow-up actions with payers and internal departments.
- Applied knowledge of Medicare, Medicaid, and commercial insurance guidelines to support account resolution.
- professional experience with UB-10, Microsoft work and Microsoft Office
Store Associate
4 Months- Maintained stocked, faced, and rotated merchandise to support store presentation standards.
- Delivered prompt customer service by answering questions and resolving routine checkout issues.
- Processed register transactions accurately while balancing speed, service, and cash handling procedures.
- Organized backroom inventory to improve replenishment flow and reduce aisle clutter.
Life Insurance Agent
2 Months- Advised clients on life insurance coverage options aligned with financial goals and family protection needs.
- Conducted needs analyses to recommend suitable term, whole, and universal life policies.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Improved client retention rates by offering tailored policy recommendations that met their unique requirements and goals.
Delivery Driver & Jumper
4 Years 2 Months- Delivered furniture.
- Greet customers with confidence upon arrival to satisfy their needs.
- Worked long hours to complete the deliveries.
- Far travelling to complete the delivery.
Landscaper/Gardener
3 Months- Maintenance on grass areas to help grass grow healthy and stay green.
- Ensure a clean and safe environment for clients.
- Advice on how to maintain a green and healthy grass
- Safely operated maintenance equipment including lawnmowers, leaf blowers and hedge trimmers.
- Exceptional physical stamina to handle groundskeeping work in Hot and cold weather as needed.
Cashier & Front-end Desk Manager
2 Years 4 Months- Greet customers upon entering the supermarket and provide satisfactory customer service.
- Ensure all machines and areas are sanitized and safe.
- Close the store after every shift.
- Take care of damaged foods.
- Count every register after close.
Education
Bachelor of Science - Business Administration, Digital Marketing
- Minor: Anthropology
- Coursework: BUSA 343, BUSA 270 Business information systems, BUSA 311 Business Law, BUSA 323 Project management, ACCO 102 Managerial Accounting, BUSA 230 Organizational Business
- Dean's List 3.9 GPA [Fall '25]
- Study Abroad: [South Africa], [Public Health] January 2026
Skills
Power tool operation
Attention to detail
Advanced in Google Docs
Microsoft Word
Excel Spreadsheet and PowerPoint
Bilingual in English & Spanish
Leadership
Teamwork
Communication skills
Organizational skills
Relationship Building
Adaptability
Great Work Ethic
Active listening
Goal setting
Friendly and always positive attitude
Cleaning skills
Accomplishments
- Hartwick College Mens Indoor Track & Field ( August 2022- December 2022)
- Vice President of Alpha Sigma Phi Fraternity at Hartwick College
- High school Mens Varsity Captain (September 2016-November 2020)
- High School Mens Track & Field Captain (October 2018- April 2020)
Languages
Spanish
Native or Bilingual
Timeline
Auto Glass Technician
Safelite Auto Glass
03.2026 - CurrentRead More
Patient Account Representative
Med-Metrix
12.2023 - 01.2025Read More
Store Associate
Lidl US
08.2023 - 12.2023Read More
Life Insurance Agent
Serur Agencies
08.2023 - 10.2023Read More
Landscaper/Gardener
Jeremiah Alberto’s Landscaping & CO
08.2020 - 11.2020Read More
Delivery Driver & Jumper
France&Son Furniture Company
06.2018 - 08.2022Read More
Cashier & Front-end Desk Manager
Stop & Shop Supermarket
02.2018 - 06.2020Read More
HARTWICK COLLEGE
Bachelor of Science from Business Administration, Digital Marketing
Read More