Josue Quezada
Whitewright,TX
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floor Associate
Target
McKinney, TX
05.2022 - 05.2024
- Provided assistance to other departments when needed.
- Organized displays to attract customers and promote sales.
- Restocked shelves as needed throughout the day.
- Greeted customers and answered their questions about product availability, prices, and use.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Assisted customers with locating merchandise in the store.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Assisted with unloading trucks when necessary.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Operated machinery such as pallet jacks or forklifts in accordance with safety protocols.
- Maintained high standards of customer service during all interactions.
Floor Associate
Books-A-Million
Sherman, TX
09.2018 - 08.2020
- Greeted customers and answered their questions about product availability, prices, and use.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Managed transactions by utilizing cash registers and point-of-sale systems.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Prioritized tasks for each job after reading project blueprints and documents.
Education
High School Diploma -
Trenton High School
Trenton, TX06-2017
Associate of Applied Science - Cybersecurity
Collin College
McKinney, TXSkills
- Event Planning
- Special events planning
- Event calendar management
- Customer Engagement
- Stock replenishment
- Workplace Safety
- Store maintenance
- Shelf Stocking
Certification
- Google IT certificate
Languages
Spanish
Professional
Affiliations
- Hosted dozen of online tournaments for the One Piece Trading Card Game via Discord.
- Participated in many tournaments: online and local.
- Avid video game collector and card collector.
Accomplishments
- During Books-A-Million, exceeded every monthly quota of selling membership cards.
- During Target, received many compliments and reviews on good customer service.
- Received training and insight of every department in my local Target store.
References
References available upon request.
Timeline
Floor Associate
Target
05.2022 - 05.2024
Floor Associate
Books-A-Million
09.2018 - 08.2020
High School Diploma -
Trenton High School
Associate of Applied Science - Cybersecurity
Collin College