Josue Ramirez

Work History

Airport Security Specialist

Port of Seattle, SeaTac Airport

SeaTac , WA

2023.11 - Current

Conducted security checks of airport Employees and their baggage, and or personal Items ensuring compliance with TSA regulations.
Monitored CCTV footage to detect suspicious activity in the airport environment.
Patrolled terminal buildings and other areas to ensure the safety of travelers and staff.
Provided assistance to travelers during check-in, boarding, and disembarkation processes.
Enforced airport rules, policies, and regulations related to Employee screening procedures.
Responded quickly and effectively to any reports of suspicious or criminal behavior.
Assisted law enforcement officers in apprehending suspects when required.
Investigated incidents involving potential violations of security protocol.
Verified identification documents such as passports and visas for international travelers.
Operated metal detectors and X-ray machines at checkpoints.
Trained new hires on security protocols, equipment use, and emergency response procedures.
Provided customer service support by answering questions from travelers regarding flight times and directions.
Identified prohibited items in checked luggage, and items using advanced scanning technologies.
Identified prohibited items in checked luggage using advanced scanning technologies.
Conducted random bag inspections as part of an active deterrence program.
Issued citations for violations observed during security checks.
Worked closely with airline personnel to coordinate efficient boarding processes.
Participated in regular drills simulating emergency scenarios.
Verified photo Port of Seattle Badges to allow on premises
Communicated and coordinated responses to suspicious activities.
Watched each individual to assess demeanor and look for suspicious behavior.
Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Completed thorough zone searches to check for physical tampering and restricted items.
Operated controls on explosive detection system to manipulate and clear images.
Assisted passengers with disabilities in walking through screening checkpoints.
Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.
Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.
Communicated with other screening staff to promptly call attention to potential or active safety problems.
Searched individuals and Items for weapons and other prohibited items.

Security Specialist

Securitas Security Services USA

Redmond , WA

2022.03 - 2023.10

Received, evaluated and investigated complaints regarding unauthorized entrance, vandalism and theft.
Reviewed and validated IDs and credentials for both workers and visitors.
Maintained clean and organized gate area.
Performed patrols of facility grounds every 2 hours
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Identified suspicious activity to determine appropriate response.
Monitored security cameras to identify and respond to suspicious activity.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Developed crisis response and evacuation strategies for use during emergencies.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at amazon facilities.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.

Security Agent

McGee Air Services

SeaTac , WA

2021.06 - 2022.02

Secures premises and personnel by patrolling
Work front desk, answer phone and respond to emails, and make copies, escort employees or visitors with out security clearance to secure areas
Property, escorting employees, inspecting buildings, and monitoring access
Sounds alarm, calls police/ fire department in case of fire or presence of unauthorized persons and permits authorized persons to enter the property
Documented security-related situations and submitted in-depth reports to superiors.
Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Observed patrons and customers to quickly address security situations.
Reported safety hazards for remediation response.
Completed incident reports to record security or loss prevention incidents.
Monitors and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked
Maintains compliance with corporate policies
Addresses questions and concerns with professionalism and courtesy
Prepares incident reports
Acts in accordance with the values of Safety, Service, Integrity, Mutual Respect, Accountability, and
Pride always and portrays a positive image in this customer-facing role
Willing to perform additional duties as assigned
Temperature Screener
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Customer Service

Allied Universal

Seattle , WA

2021.07 - 2022.01

Display exceptional, and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Able to:
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.

Security Officer/Temperature Screener

DELTA GLOBAL SERVICE/DELTA AIRLINES, Port

Seattle , WA

2020.05 - 2021.05

You are required to take temperature of the visitors/staff or public that enter the Building/Office/
Property/Aircraft
Your duties at the check point of the kiosks/gates is to advise visitors to fill in “Travel Declaration
Forms” if applicable, take temperature and record the readings
Recording of attendees'/visitors' details, temperature, and other relevant information as required by the client
Keep track of stock level for masks, thermometer covers, and working conditions of thermometers, etc
Provides consistent access control through verification of guest and employee credentials
Performs perimeter, parking lot, and building patrol on foot or in vehicle
Provides direction and answers questions to assist guests and employees
Open and closes gates, proactively secures and controls areas as needed
Admits and controls incoming traffic
Inspects identification and vehicle decals
Monitors closed circuit systems and alarms
Inventory keys, radios and other equipment and issue keys to the contractor
Handles all building emergency alarms (i.e., fire, elevator entrapment, intercom and so forth
Advises management team of any emergency or security incident for appropriate resolution
Patrols and document security related inquiries from tenants, employees and the general public
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Maintained security and safety focus and awareness and adhered to security screening protocols while working in stressful environment with disruptive and angry passengers.
Performed searches and screening and conducted bag searches with constant focus on identifying potentially life-threatening devices.
Conducted baggage or cargo screening to verify compliance with governmental regulations using x-ray machines, walk-through magnetometers and hand-held magnetometers.
Maintained orderly queue of visitors checking in, assisted visitors with questions, directed to specific locations and reported unusual, questionable or suspicious activities to management.
Controlled facility entry and exit points, secured premises and personnel by patrolling property, inspected buildings and equipment and continually observed for safety or security hazards.
Upheld strong customer service standards while completing screenings.
Guarded restricted areas to prevent unauthorized entry.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Watched each individual to assess demeanor and look for suspicious behavior.

Maritime Security Officer

American Corporate Security, Inc

Tacoma , WA

2015.05 - 2020.01

This position is under the direct supervision of the Lead Officer (who reports to the Post Commander) for assigned shift of the Security Department and is responsible for the protection, safeguarding, and security of property, personnel, customers and all visitors
Responsibilities
Duties include but are not limited to performing security patrols on foot and while operating a motor vehicle;
Open and close rail gates only after approval is received from post management personnel, if available;
Complete train and/or vessel arrival and departure reports;
Check perimeter fencing to ensure that it meets all criteria listed in the post security plan;
Check all facility doors and gates to ensure they are secure and pose no security or safety threat;
Direct traffic in all areas as directed;
Investigate and document all perimeter alarms;
Transport visitors as needed, including operation of the shuttle bus;
Open and close doors as needed;
Relieve other guards as needed;
Complete daily activity log, noting areas of concern and incidents that occur;
Performs other duties as assigned
Also work with customs officers and coast guard in capturing suspects and or prevent illegal substances from entering US
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Monitored premises and recorded activity in daily officer reports.
Cited Semi truck operators for speeding, aggressive deasmenor, and or any traffic regulations.

Summary

Overview

Work History

Airport Security Specialist

Security Specialist

Security Agent

Customer Service

Security Officer/Temperature Screener

Maritime Security Officer

Education

Information Technology

High School Diploma -

Some College (No Degree) - Criminal administration

Skills

Certification

Languages

Languages

Hobbies

Timeline

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