Josue Ramos
Richmond,TX
Summary
Dedicated professional with a strong foundation in customer service and marketing. Expertise in educating customers on vehicle maintenance, managing workflows, and ensuring customer satisfaction. Demonstrates adaptability and a commitment to continuous learning, contributing to team and organizational success.
Overview
12
12
years of professional experience
Work History
Tire Service Advisor
Dealer Tire
Houston, TX
01.2025 - Current
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Educated customers on vehicle maintenance and care practices.
- Explained the features and benefits of products or services offered by the dealership to customers.
Marketing Manager
Discount Tire
06.2019 - 12.2024
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Acquired 3 years of experience as sales manager, strengthening sales and customer engagement skills.
- Developed strong customer service skills by effectively addressing client inquiries and concerns.
Assistant
Ramos Remodeling
01.2015 - 05.2019
- Helped install plumbing fixtures such as toilets, bathtubs and showers and related piping systems.
- Assisted with the installation of kitchen cabinets, countertops, sinks and faucets.
Education
High School Diploma -
Alief Taylor High School
Houston, TX05-2019
Skills
- Product knowledge
- Customer service
- Customer Engagement
- Attention to detail
- Active Listening
- PeopleSoft
- Team Goals
Languages
- Spanish
- English
Timeline
Tire Service Advisor
Dealer Tire
01.2025 - Current
Marketing Manager
Discount Tire
06.2019 - 12.2024
Assistant
Ramos Remodeling
01.2015 - 05.2019
High School Diploma -
Alief Taylor High School