Josue Reyes

• Served high customer volumes during special events, nights, and weekends.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Upheld strict regulations for safe alcohol service and food safety.

• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Assisted with inventorying beverage stock and bar supplies.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Obtained cash bank and stocked service bar to prepare for operation.
• Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.