Josue Rivera
Recovery Coach
Enfield,CT
Summary
A positive and determined bilingual/bicultural individual with strong social skills. Extensive hands-on training in crisis intervention and substance abuse as well as individual and group counseling. A strong believer in self-improvement. Proven ability to get the job done in both individual and team settings.
Overview
27
27
years of professional experience
Work History
Owner/Purchasing Manager
Premier Diabetic Supplies LLC
Orlando, FL
10.2017 - 12.2023
- Responsible for maintaining B2B relationships
- Responsible for client acquisition and retention
- Responsible for hiring and onboarding new employees
- Monthly employee training and evaluations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner/Purchasing Manager
MultiSource National Trading
Springfield, MA
03.2007 - 10.2020
- Systems and employee training
- Client acquisitions and retention
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Monthly employee growth and development plan.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Residential Case Manager
Miracle House Gandara Center
Springfield, MA
03.2005 - 06.2007
- Provide Case Management Services to individuals
- Deliver orientation and psycho-educational groups to residents
- Maintain direct supportive contact with residents to continually assess needs
- Transport clients in matters related to service delivery.
Program Supervisor
Gandara Addiction Recovery Program
Springfield, MA
02.2002 - 03.2005
- Schedule, conduct and oversee regular inspection of facility
- Schedule and conduct direct care service training for staff
- Provide crisis intervention and referral to appropriate services
- Provide weekly supervision to direct care staff.
Residential Substance Abuse Counselor
Gandara Addiction Recovery Program
Springfield, MA
01.1997 - 01.2002
- Responsible for case-load management
- Provide moral support to clients with addiction-affiliated problems
- Screen clients through intake process and psychosocial assessment
- Prepare treatment plans for clients.
Education
Licensed Alcohol and Drug Counselor I (LADC I) -
Department of Public Health
Canton, MA12.2007
General Equivalency Diploma -
Adult Education Center
Springfield, MA12.1996
Skills
- Strategic Intervention
- Crisis Intervention
- Peak Performance Coaching
- Relationship Coaching
Skills Additional Training
- Adult, Infant and Child CPR/AED (12/2023)
- Bilingual/Bicultural (Spanish; speak, read and write)
- RMT Strategic Intervention / Crisis Management (2018)
- Leadership Academy – Robbins Research International (2016 – 2020)
- Leadership Academy – Presenter V.A.K. (2020)
- Keynote Speaker – Hogar CREA Int. of Orlando Florida (2020)
Volunteer Experience
- Springfield Rescue Mission, 2023, Trainer
- Robbin Research International, 2019 - present, Trainer
- Robbins Research, 2017 - 2019, Senior Leader
- Hogar C.R.E.A. International of Orlando, Florida, 2018 - 2020, Steering Committee/Group facilitator
Training
01/01/2019, Robbins Research International, Trainers Training in Leadership in Transformational Change
01/01/2017, Robbins Research International, Senior Leadership, event logistics, mastering influence
01/01/2002, The Institute for Health and Recovery, Intensive Training in Nurturing Families Through Recovery
01/01/1998, Hisp. Office of Planning and Evaluation, Latino Addictions Counselor Training
Timeline
Owner/Purchasing Manager
Premier Diabetic Supplies LLC
10.2017 - 12.2023
Owner/Purchasing Manager
MultiSource National Trading
03.2007 - 10.2020
Residential Case Manager
Miracle House Gandara Center
03.2005 - 06.2007
Program Supervisor
Gandara Addiction Recovery Program
02.2002 - 03.2005
Residential Substance Abuse Counselor
Gandara Addiction Recovery Program
01.1997 - 01.2002
Licensed Alcohol and Drug Counselor I (LADC I) -
Department of Public Health
General Equivalency Diploma -
Adult Education Center
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