Summary
Overview
Work History
Education
Skills
Certification
Timeline
Josue Ruiz

Josue Ruiz

Big Bear,CA

Summary

Dynamic and reliable professional with extensive experience at Smoking Gun Bar Staffing, excelling in customer service and cocktail preparation. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in cash handling and POS systems, consistently maintaining cleanliness and efficiency in fast-paced environments. Bilingual in English and Spanish and am not afraid of hard work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Smoking Gun Bar Staffing
Simi Valley, CA
11.2025 - Current
  • Prepared and served a variety of beverages to enhance customer satisfaction, cocktails - mocktails.
  • Maintained cleanliness and organization of bar area to ensure efficient service.
  • Assisted in inventory management by tracking drink supplies and stock levels.
  • Supported team members during peak hours to maintain smooth operations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Restaurant Waiter

Teddy Bear Restaurant
Big Bear Lake, CA
08.2023 - Current

• Processed orders accurately and ensured timely delivery of food and beverages.

  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Assisted in training new waitstaff on menu items and service standards.
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Increased sales significantly by upselling higher-end products to customers.

Carpenter Apprentice

Gilligan Construction
Big Bear Lake, CA
03.2020 - 08.2023
  • Assisted in measuring, cutting, and shaping materials for various construction projects.
  • Learned to operate hand and power tools safety
  • Supported installation of frameworks, drywall, and cabinetry while adhering to project specifications.
  • Followed safety protocols to minimize hazards during construction activities and tool usage.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.

Education

Bartending Certificate -

Gaslamp Bartending School, Riverside, CA

High School Diploma -

Big Bear High, Big Bear, CA
09.2019

Skills

Fluency in English and Spanish

Strong working knowledge of cocktails, mocktails & their preparations

Efficient in POS systems, clover, toast, and cash handling

Strong multitasking

Customer service

Highly reliable

Team player attitude while also being able to work independently

Cleanliness and hygiene

Cash register operation

Food running

Certification

• Food Handlers Card

• CPR certificate and AED Training

• Bartending Certificate

• California Responsible Beverage Service

Timeline

Bartender - Smoking Gun Bar Staffing
11.2025 - Current
Restaurant Waiter - Teddy Bear Restaurant
08.2023 - Current
Carpenter Apprentice - Gilligan Construction
03.2020 - 08.2023
Gaslamp Bartending School - Bartending Certificate ,
Big Bear High - High School Diploma,