Josue Serrano
WI
Summary
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve mechanical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RV Service Technician
Pauls Trailer & RV Center
01.2025 - Current
- Inspect and diagnose issues with RV systems, including electrical, plumbing, HVAC, and hydraulic systems.
- Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections.
- Repair or replace defective parts such as motors, fuses, switches, pumps, and other components on about 10 RV's and travel trailers weekly.
- Perform specialized services such as refrigerator, air conditioning, and water heater repairs.
- Utilize diagnostic equipment to troubleshoot and test vehicle components.
- Ensure that repairs meet manufacturer specifications and customer satisfaction.
- Document all performed work and parts used for billing and inventory purposes.
- Adhere to safety protocols and regulations when performing repair work.
- Communicate with customers to explain repairs and provide cost estimates.
Material Handler
KDC One
08.2024 - 12.2024
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Served as a liaison translating Spanish to English to 30 or more coworkers.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Helped train new employees in safe practices and warehouse procedures.
Machine Operator
Ammo Inc.
04.2024 - 08.2024
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored at least 4 different machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Trained 10 new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Renovation Technician
Mr. & Mrs. Elegant Home Improvement
07.2014 - 11.2023
- Utilized strong attention to detail in performing tasks such as drywall installation, painting, flooring, and tile work ensuring polished final products for an average of 25 clients per month.
- Enhanced overall project efficiency through expert usage of power tools, hand tools, and various construction equipment.
- Clean out, demolish, and remove all trash and obsolete building materials from apartments and homes before, during and after renovation.
- Replace finishes as needed. Installation or repair of cabinetry, countertops, doors, trim, appliances, lighting, hardware, mechanical equipment, plumbing and electrical fixtures.
Certified Automotive Technician
Toyota San Sebastian
11.2013 - 07.2014
- Prepared detailed repair estimates for customers, clearly outlining the necessary services and associated costs while addressing any questions or concerns they may have.
- Increased repeat business by 25% while delivering exceptional customer service and building relationships with clients.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs by 10%.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
Associate of Applied Science - Automotive Technology
Mech-Tech College
11-2013
High School Diploma -
Manuel Mendez Liciaga
San Sebastian, PR05-2012
Skills
- Teamwork and collaboration
- Verbal and written communication
- Customer relationship management
- Suspension and exhaust systems
- Electrical troubleshooting
- Diagnostic skills
- Hydraulic systems
- Appliance repair
- Welding techniques
- Mechanical aptitude
- Flooring repair
- Exterior cleaning
- Plumbing repair
- Teamwork
- Problem-solving
- Attention to detail
- Exhaust systems
- Hand and power tools
- Heating and air conditioning
- Strong work ethic
- Engine rebuilds
- Time management
- Multilingual proficiency
- Computer proficiency
Certification
Forklift - Heavy Equipment Operator
Certified Automotive Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureInterests
Classic Cars
Racing
Timeline
RV Service Technician
Pauls Trailer & RV Center
01.2025 - Current
Material Handler
KDC One
08.2024 - 12.2024
Machine Operator
Ammo Inc.
04.2024 - 08.2024
Renovation Technician
Mr. & Mrs. Elegant Home Improvement
07.2014 - 11.2023
Certified Automotive Technician
Toyota San Sebastian
11.2013 - 07.2014
Forklift - Heavy Equipment Operator
Associate of Applied Science - Automotive Technology
Mech-Tech College
High School Diploma -
Manuel Mendez Liciaga
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