Highly motivated employee with desire to take new challenges. Strong work ethic, adaptability and exceptional communication skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Racine County Sheriffs Office
Racine, WI
01.2024 - 03.2024
Maintain security and safety of the County Jail including gaining and maintaining physical control of inmates.
Conduct administrative tasks, including the processing of admission and release paperwork and entering charges of inmates in the jail via computer entry, process all other paperwork including State Probation office, courts, and other agencies, and maintaining computer logs.
•Prepare all necessary reports and documents related to duties.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Detected potential threats and quickly defused conflicts.
Electronic Monitoring /Drug Testing Technician
Wisconsin Community Services
Waukesha, WI
05.2021 - 01.2024
Processed paperwork associated with each individual's test result accurately within established timeframes.
Submit compliance reports to appropriate parties, including but not limited to, Judiciary, DA’s office, defense attorneys, CAM participants, and pretrial supervision staff.
Work with all WCS program staff involved within the EM and Drug Testing Unit and all external customers, providing high quality customer service.
Report all reports and violations in a timely manner according to program protocols
Collaborate and coordinate with the Director of EM, regarding any concerns with the daily operations and the development of SCRAM CAM program.
Package Handler
Fed Ex Ground
Grayslake, IL
09.2020 - 05.2021
Assisted in loading delivery trucks with prepared packages.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Organized packages according to type, size, destination, and other specifications.
Reported any lost or damaged items to supervisors immediately upon discovery.
Protected company inventory by maintaining and organizing storage areas.
Delivery Driver
Panera Bread
Gurnee, IL
03.2018 - 03.2020
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Received daily delivery instructions and route assignments from dispatch.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Provided excellent customer service by answering inquiries about products or services being delivered.
Delivered rush merchandise on tight schedules to meet customer targets.
Senior Criminal Investigator/Intelligence Liaison at Racine County Sheriff’s OfficeSenior Criminal Investigator/Intelligence Liaison at Racine County Sheriff’s Office