Nicole Torres
Worcester,MA
Summary
My name is Nicole Torres, and I am originally from Puerto Rico. I moved to the United States when I was 7 years old. My motivation in life has always been being able to help those in need.
In all situations, including financial and health. I am certified by the state that I am able to fluently speak and write in Spanish. I have very strong communication skills. I feel very comfortable being able to work as a team and to share my ideas with others. I have the ability to learn new task rapidly ! And eager to learn more .
Overview
5
5
years of professional experience
Work History
PCA
Tempus Unlimited
Worcester, MA
07.2024 - 10.2024
- Administered medications and educated patients and families on correct at-home administration.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Accompanied clients to doctor's appointments and outings when necessary.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Caregiver
CCWF
Worcester, MA
06.2023 - 08.2023
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Edible. Fruit and Flower Arrangement
Edible Arrangements
Worcester, Ma
09.2024 - 10.2024
- Maintained a clean and organized workspace to ensure the safety of customers and employees.
- Organized delivery schedules for customers who requested delivery services.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Prepared orders by selecting appropriate flowers based on client specifications.
- Adhered to health codes and regulations when handling food grade materials such as floral preservatives.
- Performed general maintenance tasks such as sweeping floors, dusting surfaces.
- Pruned flora and fauna to fit perfectly into bouquets and arrangements.
- Consulted with clients to determine their needs in terms of flower types, colors, and styles.
- Created beautiful and unique flower arrangements for weddings, funerals, anniversaries, birthdays, and other special occasions.
- Worked with cutting fruits and arranging them into edible bouquets
Fruit Cutter
Shaws Star Market
Shrewsbury, MA
07.2022 - 09.2023
- Sanitized food preparation areas with company-approved cleaning products.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Cashier
Dunkin Donuts
Shrewsbury, MA
12.2020 - 11.2022
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Cashier/Maintenance Assistant
Ollie's Bargain Outlet
Worcester, MA
01.2020 - 11.2021
- Processed refunds for worn, damaged and broken merchandise.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Doherty Memorial High School
Worcester, MA06.2022
Skills
- Spanish/English Fluency
- Great with Teamwork
- Adaptability / Multitasking
- Able to work at a Fast pace
- Experience with customer service , Being able to satisfy the customer to my best knowledge
- CPR and AED trained and verified by the American Heart Association
Training
- CPR and AED trained and verified by the American Heart Association
Timeline
Edible. Fruit and Flower Arrangement
Edible Arrangements
09.2024 - 10.2024
PCA
Tempus Unlimited
07.2024 - 10.2024
Caregiver
CCWF
06.2023 - 08.2023
Fruit Cutter
Shaws Star Market
07.2022 - 09.2023
Cashier
Dunkin Donuts
12.2020 - 11.2022
Cashier/Maintenance Assistant
Ollie's Bargain Outlet
01.2020 - 11.2021
High School Diploma -
Doherty Memorial High School