Josuef Rivera
Merchandising Specialist
Cicero,IL
Summary
As an Exceptional Operations Manager, I am dedicated to building successful teams and implementing operational improvements that drive cost savings while maintaining the quality of products and services. I am a reliable team player who is committed to empowering high-performing teams to achieve their goals. With a forward-thinking mindset, I excel at efficiently operating departments to meet objectives. My background in employee management enables me to match team members with roles that maximize their performance. I am a proactive and hardworking individual who is always focused on identifying opportunities for continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Operations Manager
CleanNet of Illinois, Inc
07.2021 - 04.2022
- Supply Chain Management
- Customer Relationship Management
- Business Development for franchisees
- Use of MS Office and MS CRM
- Overseeing over 100 regional Accounts
- Recommend supplies, equipment, and purchases as needed
- Trained in conflict management and business negotiation processes
- Analytical Skills
- Introduced new methods, practices, and systems to reduce turnaround time
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
Office Manager
CleanNet of Illinois, Inc
02.2021 - 07.2021
- Account Retention and Administration
- Maintaining efficient and coordinated office branch
- Contract reviewing for accuracy
- Subcontractor and Franchisee Payroll Reviews
- Maintaining friendly and respectful demeanor at all times
- Use of Microsoft Office and Microsoft CRM
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reported to senior management on organizational performance and progress toward goals.
Telemarketer
CleanNet of Illinois, Inc
11.2020 - 02.2021
- Lead generation
- Telemarketing
- Email marketing
- Cold calling
- Appointment setting
General Laborer
SURESTAFF, Inc
02.2019 - 10.2020
- Picking
- Packing
- Shipping
- Receiving
- Inventory control
- Quality control
- Line work
- Assembly
Education
High School Diploma -
Morton East High School
08.2019
Skills
- Business Development
- Account Executive
- Project Management
- Digital Marketing
- Merchandising
- Analytics
- Negotiation
- Market research
- Contract Review and Recommendations
- Strategic Partnership
- Multi-Unit Operations Management
- Cost Containment Contract Development\
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
CleanNet of Illinois, Inc
07.2021 - 04.2022
Office Manager
CleanNet of Illinois, Inc
02.2021 - 07.2021
Telemarketer
CleanNet of Illinois, Inc
11.2020 - 02.2021
General Laborer
SURESTAFF, Inc
02.2019 - 10.2020
High School Diploma -
Morton East High School
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