Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Help Desk Intern
Vip Services
03.2024 - Current
Configured hardware, devices, and software to set up work stations for employees.
Researched and identified solutions to technical problems.
Diagnosed and troubleshot hardware, software and network issues.
Installed operating systems and applications.
Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.
Camp Councilor
Mosholu Montefiore Community Center
07.2022 - 08.2022
Supervised groups of 6th to 8th-grade students during recreational activities such as kickball and volleyball, promoting teamwork and positive social interactions.
Ensured the safety and well-being of campers during off-site field trips to a local park and weekly visits to an outdoor camp facility.
Facilitated smooth transitions between recreational activities and academic classes, maintaining discipline and focus in the classroom environment.
Collaborated with fellow counselors to plan and implement engaging and educational camp programs, including team-building exercises and outdoor adventures.
Program Assistant
The Black Feminist Project
07.2021 - 08.2021
Distributed promotional materials such as flyers and posters to publicize upcoming events and programs, resulting in increased community engagement.
Managed organic gardening initiatives, including planting, watering, and harvesting fruits and vegetables, promoting sustainability and healthy living.
Provided attentive care to resident chickens, ensuring their health and welfare while educating visitors about sustainable animal husbandry practices.
Conducted routine cleaning and maintenance tasks to uphold cleanliness and safety standards within the community center, enhancing the overall visitor experience.
Collaborated with team members to brainstorm and implement innovative ideas for community-centered programs and activities, fostering a sense of belonging and inclusivity.
Education
No Degree - Computer Information Systems
Borough of Manhattan Community College of The City University of New York
New York
12.2025
Skills
Empathy and patience
Customer Service
Technical Troubleshooting
Attention to Detail
Problem-solving abilities
Effective Communication
Collaborative Teamwork
Timeline
Help Desk Intern
Vip Services
03.2024 - Current
Camp Councilor
Mosholu Montefiore Community Center
07.2022 - 08.2022
Program Assistant
The Black Feminist Project
07.2021 - 08.2021
No Degree - Computer Information Systems
Borough of Manhattan Community College of The City University of New York