JOSUE JAY SALDANA
Franklin,NJ
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, team building, Video production & Photography, effective social media growth and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Grace Visuals LLC
01.2019 - Current
- Manage operations to ensure all contracts and invoices are being paid.
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Negotiated contracts with clients for products or services rendered by the company.
Real Estate Investor
Self-Employed
NJ
02.2016 - Current
- Find deeply discounted off-market properties to then purchase, renovate, and re-sell
- Team up with various investors and contractors to complete top-to-bottom overhauls of each property
- Help clean up the community through these renovations
- Develop annual operating budgets and forecasts, as well as sales and marketing plans.
Personal Banking Consultant I
Lakeland Bank
West Milford, NJ
03.2018 - 01.2022
- Provide outstanding customer service to any customer who walks into Lakeland Bank
- Coordinate all customer duties and functions within the bank such as servicing accounts, performing wire transfers, and opening accounts
- Analyze and discover customers' financial needs and refer products and services accordingly.
Personal Banking Representative
Wells Fargo
Bloomfield, NJ
11.2012 - 06.2016
- Provided a high level of customer service through friendly approach, strong professionalism, and timely assistance with customer transactions
- Completed special procedures for customers such as ordering new checks, performing wire transfers, opening accounts, stopping payments or investigating identity theft
- Identified sales opportunities and referred customers to branch partners in financial services
- Answered telephone inquiries on banking products including checking accounts, savings accounts, loans, and lines of credit
- Executed customer transactions, including deposits, withdrawals, money orders, and checks.
Assistant Manager
T-Mobile US Inc.
The Bronx, NY
05.2011 - 06.2012
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Exceeded sales goals and accomplish business objectives by inspiring staff and promoting target products.
Education
GED -
Bronxdale High School
Bronx, NY06-2009
Skills
- Exceptional interpersonal communication
- Excellent time management skills
- Proficient in Microsoft Outlook, Word, Excel
- Sales experience
- Excellent leadership qualities
- Effective problem solver
- Directing experience
- Video Editing
- Camera operation
- Video Storytelling
- Cinematography expertise
- Live event coverage
- Commercial production
- Brand consistency
- Equipment Setup
- Photo editing
- Client Relations
- Budgeting and finance
- Social Media Promotion
Timeline
Owner/Operator
Grace Visuals LLC
01.2019 - Current
Personal Banking Consultant I
Lakeland Bank
03.2018 - 01.2022
Real Estate Investor
Self-Employed
02.2016 - Current
Personal Banking Representative
Wells Fargo
11.2012 - 06.2016
Assistant Manager
T-Mobile US Inc.
05.2011 - 06.2012
GED -
Bronxdale High School
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