JoTisha Foster
Birmingham
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures of all ages. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in a variety of software applications for EMR maintenance. Known for reliability and strong focus on achieving objectives.
Overview
20
20
years of professional experience
Work History
PSC Specialist
Southeast Clinical Laboratories
02.2023 - Current
- Maintain accurate records of patient and specimen information.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Label transfer tubes and follow exact directions for handling and storing specimens for transport.
- Communicate effectively with patients, healthcare professionals, and laboratory staff.
- Maintain a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Used personal protective equipment correctly to protect coworkers and patients.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Centrifuge blood samples as outlined in clinical protocols.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Stock draw room daily while keeping inventory of supplies.
- Collaborate with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Complete proper sanitation and cleaning of equipment and work areas between patients.
- Kept disinfection and refrigeration logs.
- Reduce contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Work independently with minimal on-site supervision.
- Effectively managed multiple priorities in a high-volume setting.
- Prepare specimens for testing and analysis.
- Manages patient inquiries by phone, online, or in person.
- Follow all company policies and procedures to deliver quality work.
- Improve patient satisfaction rates through proactive problem-solving and efficient complaint resolution.
IOP Phlebotomy
LabCorp
07.2018 - 12.2022
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Handled insurance verification to validate patient insurance information.
- Obtained blood specimens by performing venipunctures and finger sticks daily.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
- Provide excellent customer service to all patients.
- Perform administrative and clerical duties as necessary.
Phlebotomy Floater
PathGroup
04.2016 - 07.2018
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Obtained blood specimens by performing venipunctures and finger sticks daily.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies .
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Logged patient information and recorded results into system.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Assisted with coverage of client locations as needed.
Reference Test Clerk \ Specialty Lab Assistant
LabCorp
05.2006 - 04.2016
- Prepared specimens for testing and analysis.
- Research , troubleshoot and resolve specimen problems.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Managed specimen sample handling, receiving, storage and inventory.
- Process specimens for send out labs.
- Prepare record logs efficiently.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Provide support to various ares of the lab
- Worked closely with lab staff on special projects.
- Prepared specimens for analysis and established proper chronological priorities in testing.
Hematology Lab Assistant
LabCorp
02.2005 - 05.2006
- Prepared specimens for testing and analysis.
- Safely prepared reagents, compounds and lab test solutions.
- Worked closely with lab staff on special projects.
- Managed specimen sample handling, receiving, storage and inventory.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Created and updated record of all supplies and equipment to monitor inventory.
- Logged samples correctly into computerized tracking system.
- Prepared specimens for analysis and established proper chronological priorities in testing.
Education
Associates - Medical Assisting
Virginia College - Birmingham
Birmingham, AL05.2006
No Degree - Phlebotomy Certification
Jefferson State Community College
Birmingham, AL05-2004
High School Diploma -
George Washington Carver High School
Birmingham, AL05.2002
Skills
- Venipuncture/Capillary
- Patient confidentiality
- Recording Data
- Measuring Vital Statistics
- Laboratory Testing
- Laboratory Procedures
- Blood Specimen Storage
- Time management
- Sample and specimen collection
- Critical Thinking
- Dexterity
- Attention to Detail
- EMR Navigation
- Data Entry
- Multitasking
- First Aid/CPR
- Task prioritization
- Excellent communication
- Teamwork and Collaboration
- Problem-solving abilities
Timeline
PSC Specialist
Southeast Clinical Laboratories
02.2023 - Current
IOP Phlebotomy
LabCorp
07.2018 - 12.2022
Phlebotomy Floater
PathGroup
04.2016 - 07.2018
Reference Test Clerk \ Specialty Lab Assistant
LabCorp
05.2006 - 04.2016
Hematology Lab Assistant
LabCorp
02.2005 - 05.2006
High School Diploma -
George Washington Carver High School
Associates - Medical Assisting
Virginia College - Birmingham
No Degree - Phlebotomy Certification
Jefferson State Community College
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