Jourdan Begay
Farmington
Summary
Compassionate, dedicated, & detail-oriented MA with experience supporting providers in fast-paced clinical environments. Proficient in patient intake, growth measurements, immunization support, and coordinating care with providers and clinical staff. Committed to compassionate patient care and maintaining efficient clinic workflow.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Pediatric Medical Assistant
San Juan Regional - Farmington, NM, CERNER
Farmington
11.2025 - 03.2026
- Managed patient records using CERNER electronic health record system.
- Administered vaccines, injections, and medications as directed by physicians.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Ensured a clean environment by cleaning exam rooms between patients and restocking supplies when needed.
- Conducted routine office administrative tasks such as scanning paperwork into charts or starting Prior Authorizations.
- Answered phone calls from patients’ parents/guardian to answer questions or address concerns related to their care.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed throat swabs, hCG’s, UAs, hemmocults per physician’s orders.
- Assisted coworkers during high-volume periods as a float or helper.
Sales Associate
Famous Footwear
Farmington
07.2024 - 11.2024
- Provided exceptional customer service by assisting with product selection and location throughout store, inquires, purchase transaction, returns/exchanges, & promotion for loyalty programs.
- Knowledge of products in-store, items for online for purchase, & ongoing promotions.
- Managed to secure a safe purchase transactions using our POS system.
- Ensure safety throughout the store & stock room, stocking items, & tracking inventory.
- Communicate with manager and followed company's policy.
Cashier
Sinclair Gas Station
Shiprock
01.2023 - 03.2023
- Ensured to provide great customer service by greeting customers & respond promptly to customer's needs.
- Processed transactions efficiently with knowledge of POS system, collecting & providing correct change.
- Maintained cleanliness in store, storage room, gas pumps, & cooler.
- Restocked & organized items throughout the day.
- Followed all company's policies.
Hotel Housekeeper
Ute Mountain Casino Hotel
Towaoc
10.2020 - 09.2022
- Maintained cleanliness & organization of guest rooms and public areas.
- Knowledge of cleaning products & safety guidelines while properly using PPE.
- Replenished toiletries for guest in each room, adhering to hotel's standards for room preparation & presentation for guest satisfaction.
- Collaborated with team members to achieve daily cleaning goals efficiently & promoted teamwork with clear communication, shared responsibility & mutual support during busy shifts or challenging situations.
- Assisted in training new team members on hotel policies, procedures & best practices for housekeeping tasks.
Education
Certificate - Medical Assistant
Charter Institute
Farmington, NM 01.2025 - 10.2025
Skills
- Medical terminology
- OSHA & HIPAA training
- IM, ID & SubQ injections
- Phone etiquette/Phone triage support
- Specimen collections & processing
- Documentation & filing
- Phlebotomy & EKG
- Customer Service/child-friendly communication
- Pediatric vital signs measurement
- Preparing rooms & rooming patients
Certification
BLS/CPR certified
Job Title
Medical Assistant
References
Jonathan Palmer, FNP-C : (505)609-6700
Timeline
Pediatric Medical Assistant
San Juan Regional - Farmington, NM, CERNER
11.2025 - 03.2026
Certificate - Medical Assistant
Charter Institute
01.2025 - 10.2025
Sales Associate
Famous Footwear
07.2024 - 11.2024
Cashier
Sinclair Gas Station
01.2023 - 03.2023
Hotel Housekeeper
Ute Mountain Casino Hotel
10.2020 - 09.2022