Jourdan Ibe
New York,NY
Summary
Dynamic and creative professional with a unique blend of expertise in customer engagement, problem-solving, performing arts, and fashion design. Possesses exceptional communication skills, both written and verbal, complemented by a deep understanding of current fashion and lifestyle trends. Expert in building lasting client relationships, adept in leveraging social media platforms for brand promotion, and skilled in costume design and theatrical performance. Brings a versatile and vibrant approach to client interaction, marketing, and creative expression.
Overview
10
10
years of professional experience
Work History
Collections Agent
Institute for Integrative Nutrition
11.2023 - Current
- Enhanced alumni relations through effective communication and problem-solving, resulting in improved financial engagements
- Expertly managed electronic payment processing and devised flexible payment plans to facilitate alumni needs
- Maintained and updated comprehensive alumni records, ensuring accurate tracking of communications and financial transactions.
Buyer/Cashier
Buffalo Exchange
02.2023 - 08.2023
- Played a pivotal role in merchandise selection and pricing, directly contributing to store inventory management and sales optimization
- Demonstrated an in-depth understanding of fashion trends, customer preferences, and brand value, significantly enhancing the shopping experience
- Conducted market research on fashion trends, contributing valuable insights to the team.
Costume Designer
“Faaabulous! The Show”
07.2021 - 09.2022
- Designed, constructed, and maintained personal costumes, demonstrating creativity and attention to detail.
Barista
Coffee Bean
04.2020 - 10.2020
- Provided exceptional customer service in a fast-paced environment, preparing a wide range of coffee and food items
- Ensured compliance with health codes through diligent maintenance of shop and kitchen areas
- Efficiently managed mobile orders, enhancing customer convenience and satisfaction.
Wardrobe/Dresser
“Puffs the Play”
07.2017 - 12.2017
- Managed costume maintenance, repairs, and quick changes during live performances.
Makeup Artist/Sales Associate
MAC Cosmetics
10.2013 - 03.2017
- Developed personalized makeup profiles for clients, enhancing customer satisfaction and loyalty
- Delivered high-end personal shopping assistance, emphasizing professionalism and customer care
- Educated customers on cosmetic artistry and skincare, showcasing expertise and enhancing brand reputation
- Demonstrated flexibility by cross-training to support team efficiency during peak periods.
Customer Loyalty Team Member – Live Chat Department/Call Center
Zappos
03.2015 - 07.2016
- Fostered a collaborative team environment, ensuring effective role distribution and workflow management
- Facilitated seamless internal communication by distributing company metrics, procedures, and memos
- Upheld high standards of customer service, contributing to a positive and engaging customer experience.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV06.2011
Skills
- Social Media Savvy
- Client Relationship Management
- Trend Analysis and Market Research
- Effective Communication and Team Collaboration
- Multitasking and Time Management
- Adaptable
- Concept Development
- Budget Management
Professional Performing Experience
- Drag Queen Vocalist, “Faaabulous! The Show”, Las Vegas, NV, 07/01/21, 09/01/22
- Vocalist, “Streetmosphere”, Las Vegas, NV, 05/01/21, 09/01/21
- Vocalist, “Power of Pop” Series, Osaka, 02/01/18, 01/01/20
- Featured Vocalist, Universal Wonder Night Charity & U.S. Consulate Banquet, Osaka, 06/01/18
- Mainstage Vocalist, Oceania Cruiseline, USA, 01/01/20
- Pinocchio, “Shrek: The Musical”, Las Vegas, NV, 03/01/15
- Terk U/S, Ensemble, “Tarzan: The Musical”, Las Vegas, NV, 08/01/15
- I.Q.”, “Hairspray”, Las Vegas, NV, 11/01/13
- Ensemble, “How to Succeed in Business...”, Las Vegas, NV, 04/01/14
Training
Vocal Technique, Jeffrey Skouson, Las Vegas, NV Musical Theatre, Chelsea Calder, New York, NY Acting, Sean Critchfield, Las Vegas, NV Dance, Commercial Hip Hop, Las Vegas, NV
Timeline
Collections Agent
Institute for Integrative Nutrition
11.2023 - Current
Buyer/Cashier
Buffalo Exchange
02.2023 - 08.2023
Costume Designer
“Faaabulous! The Show”
07.2021 - 09.2022
Barista
Coffee Bean
04.2020 - 10.2020
Wardrobe/Dresser
“Puffs the Play”
07.2017 - 12.2017
Customer Loyalty Team Member – Live Chat Department/Call Center
Zappos
03.2015 - 07.2016
Makeup Artist/Sales Associate
MAC Cosmetics
10.2013 - 03.2017
High School Diploma -
Palo Verde High School
Similar Profiles
Isabella CitoneIsabella Citone
Health Coach & Speaker at Institute Of Integrative NutritionHealth Coach & Speaker at Institute Of Integrative Nutrition
Deborah ShapiroDeborah Shapiro
Director of Marketing Automation and Lifecycle Marketing at Institute for Integrative NutritionDirector of Marketing Automation and Lifecycle Marketing at Institute for Integrative Nutrition
Alisia SciolinoAlisia Sciolino
Health and Wellness Coach at Institute for Integrative NutritionHealth and Wellness Coach at Institute for Integrative Nutrition
Tara CaveTara Cave
Certified Health Coach at Institute for Integrative NutritionCertified Health Coach at Institute for Integrative Nutrition
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)