JOURDAN KUEHNEMAN
Hebron,KY
Summary
Detail-oriented Nursing Student adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Drakes
Florence, KY
09.2022 - Current
- Operated POS terminals for order input, bill splitting, and total calculation
- Enhanced customer experience through personalized service and extensive knowledge of menu items.
- Responded promptly to concerns or complaints, enhancing service quality and escalating complex issues for management resolution.
- Facilitated efficient restaurant operations through the completion of detailed and precise opening and closing tasks.
- Proven track record in effectively managing tasks and handling pressure through excellent multitasking and time management abilities.
Inside Sales Representative
Utility Concierge
REMOTE
05.2022 - 09.2022
- Engaged with new home buyers to facilitate the setup of basic utilities, internet, and home security.
- Demonstrated consistent performance with an average of 75 calls, 3 hours of talk time, and daily sales amounting to $3k
- Recorded customer call logs, wins/losses, and account information leveraging CRM software including Salesforce and UC pricing tool.
- Consistently achieved and exceeded weekly and monthly goals, establishing a reputation as a top performer.
Inside Sales Representative
Anixter/WESCO
Lexington, KY
04.2021 - 05.2022
- Communicated with manufacturers regarding product availability and pricing, handling an average of 15-20 daily incoming/outgoing customer calls for both new and existing clients.
- Oversaw daily production of formal quotations, including necessary bill of materials for a range of project sizes. Executed purchase order processing and promptly communicated estimated lead time and material shipment dates to customers.
- Registered projects to provide customers with the best discounted pricing compared to competitors
- Maintained customer call logs through company software including Pipeline, CORE, and P3.
Education
Accelerated Bachelor of Science - Nursing
Xavier University
Cincinnati, OH12-2024
Bachelor of Public Health: Public Health -
University of Kentucky
12.2020
High School Diploma -
Conner High School
05.2016
Skills
- Electronic Health Records System - EPIC
- Microsoft Office
- Patient Monitoring
- American Heart Association BLS Certification
- Medical Documentation
- Task Prioritization
- Critical Thinking
- Care Planning
Zip
41048
State
KY
City
Hebron
References
References furnished upon request.
Certification
- American Heart Association BLS Certification
References
References available upon request.
Timeline
Server/Bartender
Drakes
09.2022 - Current
Inside Sales Representative
Utility Concierge
05.2022 - 09.2022
Inside Sales Representative
Anixter/WESCO
04.2021 - 05.2022
Accelerated Bachelor of Science - Nursing
Xavier University
Bachelor of Public Health: Public Health -
University of Kentucky
High School Diploma -
Conner High School