Jourdan Zobo
Orlando
Summary
Highly motivated recent graduate from the class of 2020 with a proactive and dedicated approach to problem-solving, seeking a challenging position that fosters continual learning and offers opportunities for leadership in a team-oriented environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Plumber Technician
United Air Temp
01.2023 - 09.2023
- At United Air Temp, I was a plumber technician
- In this role I had to solve any sort of plumbing related problems that occurred at residential homes
- This job give me a good understanding on how to build rapport, troubleshoot problems and solve them
- I did drive a vehicle with the company which was a true honor.
Resolution Coordinator
Walmart
01.2022 - 12.2022
- My day to day responsibilities include answering phone calls, sending emails, review online orders and notating cases that I work on
- This job requires multitasking throughout every interaction so that we could explore every option available before providing a resolution
- I keep my work environment clean and quiet so that I could perform the best I could at my duties.
Sale Advisor
Best Buy
06.2021 - 01.2022
- At Best Buy I am committed to ensuring that our customers make the best purchases whenever they enter the store
- My duties is to educate and guide customers about the products we sell and how it could better their lives
- I take great pride for working with such an outstanding company that delivers affordable prices and hands down the absolute best customer service in the world.
Warehouse Associate
Amazon
02.2021 - 06.2021
- At this facility I was to put boxes in the correct aisles so that towards the end of the shift they could be sent off for delivery
- Jobs for amazon will push you not just physically but mentally
- My mindset for whenever I clocked in was to put my absolute best into any task given to me.
Warehouse Associate
Amazon Fulfillment Center
08.2020 - 02.2021
- At this fulfillment site it my responsibility to correctly place items in the correct chutes while giving it to my packers
- While on pack I am responsible for paying close attention to which item belong to what box and also the correct size
- I fulfill many positions while at the site but I am always aware to give it my all.
Certified Team Member
Chick-fil-A
06.2019 - 08.2020
- At Chick-fil-A I work in the back of house where I make the food with other team members
- We should always communicate to properly get the food to the front at a timely manner
- It is also all of our responsibility that the food and products quality is second to none
- I should always keep myself as busy as possible by helping others when in need or restocking my area.
Education
Edgewater High School
Orlando, FL05.2020
Skills
- Technical Proficiency: Demonstrated intermediate expertise in utilizing power tools and efficiently handling various equipment
- Leadership: Developed exceptional leadership skills through valuable volunteer experiences within the local church, school, and tutoring endeavors Further strengthened leadership capabilities during employment at Chick-fil-A, emphasizing selflessness and unwavering commitment to assisting others
- Effective Communication: Cultivated strong communication abilities through academic experiences, confidently delivering impactful presentations and projects before classrooms, ensuring clarity and understanding Proactive in engaging with instructors to grasp material comprehensively and achieve successful performance
- Collaboration: Proven ability to work collaboratively in group projects, prioritizing cooperative efforts to enhance team members' performance Drawing from experiences in football, understanding the significance of cooperation for both achieving collective goals and fostering personal growth
- Active Listening: Possessing excellent listening skills to comprehend instructions thoroughly and execute tasks effectively, enabling multitasking while maintaining focus on achieving objectives
- Food Service
- Leadership
- Math
- Writing Skills
- Basic Math
- Food Preparation
- Organizational Skills
- Computer Operation
- Computer Skills
- Kitchen Experience
- Microsoft Office
- Computer Literacy
- Communication Skills
- Microsoft Word
- English
- Microsoft Powerpoint
- Typing
- Heavy Lifting
- Pallet Jack
- Order Picker
- Forklift
- Warehouse Experience
- Order Picking
- Shipping & Receiving
- Materials Handling
- Packaging
- Inventory Control
- Presentation skills
- Analysis skills (Less than 1 year)
- Microsoft Office (4 years)
- Upselling
- Customer service
- Sales
- Google Suite
- Load & Unload
- Plumbing
Certification
- Driver's License, 07/01/20, 12/01/28
- Scissor/Aerial Certified, 07/01/20, 07/01/23
- Forklift Certified, 08/01/20, 08/01/23
- Florida Real Estate License, 06/01/21, Present
Additional Information
I'm always eager to meet new people. I hope we can create a bond that can last a lifetime.
Assessments
Customer service, Proficient, 06/01/20
Timeline
Plumber Technician
United Air Temp
01.2023 - 09.2023
Resolution Coordinator
Walmart
01.2022 - 12.2022
Sale Advisor
Best Buy
06.2021 - 01.2022
Warehouse Associate
Amazon
02.2021 - 06.2021
Warehouse Associate
Amazon Fulfillment Center
08.2020 - 02.2021
Certified Team Member
Chick-fil-A
06.2019 - 08.2020
Edgewater High School
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