JOURDYN HENDERSON
Newark,Delaware
Summary
Motivated and dependable Accounting major with a minor in Forensics and experience in customer service, medical assembly, leadership, and community engagement. Strong communicator who works well in fast-paced environments, collaborates with teams, and takes responsibility for completing tasks accurately and efficiently.
Overview
5
5
years of professional experience
Work History
Cashier
Food Lion
Newark, DE
03.2024 - Current
- Provide friendly and efficient customer service in a busy retail environment
- Operate cash registers and accurately process purchases, payments, coupons, and returns
- Meet timed bagging standards while maintaining accuracy and organization
- Assist with stocking, go-backs, and maintaining a clean front-end area
- Work effectively with team members to support daily store operations
Production/Assembly Worker
Terumo Cardiovascular
Elkton, MD
04.2025 - 08.2025
- Assembled medical components used in cardiovascular surgical equipment
- Ensured compliance with safety, sanitation, and quality procedures
- Conducted inspections of components for accuracy and defect identification
- Collaborated with team to achieve production goals and meet timed standards
- Maintained a clean and organized work environment
Front-End Associate / Self-Checkout Attendant
Walmart
Elkton, MD
12.2022 - 01.2024
- Assisted customers with purchases, returns, and payment issues, ensuring smooth transaction experiences
- Resolved scanning and payment problems while providing customer service
- Resolved scanning and payment problems, enhancing customer satisfaction through effective service
- Maintained clean and organized front-end area, contributing to a welcoming shopping environment
- Collected and organized shopping carts from the parking lot, stocking, and other store responsibilities
Cashier / Crew Member
Jersey Mike's Subs
Newark, DE
07.2021 - 10.2022
- Provided fast and friendly service during busy periods
- Prepared food and ingredients while following safety procedures
- Operated the cash register and handled customer transactions
- Cleaned kitchen equipment, work areas, and dining areas
- Worked with team members to keep daily operations running efficiently
Education
Accounting Major, Minor in Forensics
Coppin State University
Baltimore, MDHigh School Diploma -
Alexis I. duPont High School
Wilmington, DESkills
- Customer Service Communication Cash Handling & POS Systems Teamwork Leadership Time Management Organization Problem-Solving Assembly & Quality Inspection Event Support
VOLUNTEER EXPERIENCE
Jones Elementary School, Volunteer, Newark, DE, 2021, Present, Assist with field day and physical education activities, Support teachers in classrooms, including working with special education students, Help supervise and interact with young learners during group activities, (Occasional)
LEADERSHIP & COMMUNITY INVOLVEMENT
- Liberty Scholars, Student Ambassador / Volunteer, Baltimore, MD, Visit schools to introduce students to HBCUs and higher education opportunities, Help host workshops and activities for students, Share personal experiences to encourage students to explore college opportunities, Work with other scholars to create engaging and welcoming experiences for students
- Students Open to Unique Love (SOUL), Treasurer, Assist with planning and supporting student events, Help promote inclusion, connection, and student engagement on campus, Support organizational activities and fundraising efforts, Coppin State University
- National Association of Black Accountants (NABA), Member, Attend professional development and student events, Assist with event setup and cleanup, Participate in activities that support student engagement and networking, Coppin State University
Timeline
Production/Assembly Worker
Terumo Cardiovascular
04.2025 - 08.2025
Cashier
Food Lion
03.2024 - Current
Front-End Associate / Self-Checkout Attendant
Walmart
12.2022 - 01.2024
Cashier / Crew Member
Jersey Mike's Subs
07.2021 - 10.2022
Accounting Major, Minor in Forensics
Coppin State University
High School Diploma -
Alexis I. duPont High School