Summary
Overview
Work History
Education
Affiliations
Timeline
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Journei Whitehead

Gaithersburg,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Careful childcare provider attentive to children's needs and parents' desires. Delivers optimum childcare focused on good schedules, appropriate nutrition and adequate exercise.

Overview

5
5
years of professional experience

Work History

Hostess

Marriott
Bethesda, MD
07.2022 - Current
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided excellent customer service by addressing customer needs promptly.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Assisted in preparing the restaurant for opening and closing shifts.

Private Nanny

Campbell Residence
Gaithersburg, Maryland
10.2020 - Current
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.

Line Associate

Chic-Fil-A
Gaithersburg, Maryland
06.2019 - 06.2020
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Used established assembly instructions to complete jobs.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Provided customer service by greeting and assisting customers in selecting items.
  • Operated cash register to record all transactions accurately and efficiently.
  • Maintained cleanliness of checkout area throughout shift.
  • Stocked shelves, counters or tables with merchandise as needed.

Education

BBA - Early Childhood Special Education

Montgomery College
Rockville, MD

Affiliations

  • 10 years travel softball athlete
  • 4 years volleyball athlete
  • 3 years basketball athlete

Timeline

Hostess

Marriott
07.2022 - Current

Private Nanny

Campbell Residence
10.2020 - Current

Line Associate

Chic-Fil-A
06.2019 - 06.2020

BBA - Early Childhood Special Education

Montgomery College

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