Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Languages

Dulce Perez Avelar

Washington,DC

Timeline

Hostess - Rasika
08.2024 - 05.2025
Crew Cook - Sprig n Sprouts
03.2023 - 09.2023
Hostess/To-Go Specialist - Red Lobster
12.2022 - 05.2024
Luke .c. Moore High School - ,
09.2022 - Current
E.L Haynes High School - ,
08.2020 - 09.2022

Work History

Hostess

Rasika
08.2024 - 05.2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Crew Cook

Sprig n Sprouts
03.2023 - 09.2023
  • Reduced food waste by implementing proper portion control and storage techniques.
  • Collaborated with fellow crew members to provide excellent customer service, resulting in increased guest satisfaction.
  • Demonstrated versatility in cooking techniques, effectively preparing a diverse range of cuisine styles for crew members.
  • Upheld rigorous cleanliness standards, conducting daily deep-cleaning tasks for optimal kitchen hygiene.
  • Effectively managed high-stress situations maintaining composure under pressure leading to smooth shift transitions.
  • Expedited orders during peak times, maintaining timely and accurate delivery of meals to guests.

Hostess/To-Go Specialist

Red Lobster
12.2022 - 05.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Advised customers about special offerings and menu items to help drive sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Improved order accuracy with meticulous attention to detail, reducing number of remakes and customer complaints.
  • Collaborated with kitchen staff to ensure timely preparation of orders, minimizing wait times for customers.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Education

E.L Haynes High School, 4501 Kansas Ave Nw
08.2020 - 09.2022

Luke .c. Moore High School , 1001 Monroe St NE
09.2022 - Current

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Exceptional communication
  • Guest engagement
  • High volume dining
  • Upselling
  • Menu memorization
  • Dining room management

Summary

Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs. Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Knowledgeable [Desired Position] with solid background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments. Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.

Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time offPaid sick leavePersonal development programs

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

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Dulce Perez Avelar