Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Journey Hampton

Columbia,SC

Summary

Obtain a better position in a company , where I am able to gain new skills. I would also like to learn and grow in a company where I can utilize the experiences learned to gain longevity within the company. I am reliable and driven with the strong management and prioritization abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx:Ground
Florence
08.2021 - 08.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.

Returns Processor

QVC Distribution Center
Florence
10.2019 - 06.2021
  • Lifting objects weighting 50lbs Pull ordered material from appropriate bins and carts Maintain individual productivity and quality standards according to department requirements.
  • Maintain a safe and organized work environment at all times.
  • Inspect returned merchandise, checking for quality and condition of product to determine return category.
  • Unpacked returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return instructions for proper return procedures.

CSR

Conduent
Columbia
09.2018 - 05.2019
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Learned, referenced and applied product knowledge information.
  • Asked open-ended questions to assess customer needs.
  • Assisted customer with technical solutions to their issues.

CSR

Sykes Enterprises, Incorporated
Kingstree
12.2017 - 08.2018
  • Assisted customers through inbound calls.
  • Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on spot Asked open-ended questions to assess customer needs.
  • Scored in top 10% of employees in successful resolution of issues.

CSR

Choice Health Insurance
Conway
02.2017 - 12.2017
  • Assisted with Medicare parts A and B.
  • Worked with insurance providers to ensure clients maintained coverage.
  • Escalated calls to higher management when necessary Answered all client questions regarding services.

Education

High School Diploma -

Johnsonville High School
Johnsonville, SC
06.2016

Skills

  • Customer service
  • Detail oriented
  • Guest relations
  • Issue resolution
  • Hospitality Industry
  • Team building
  • Policies and procedures
  • Courteous
  • Computer knowledge
  • Telephone etiquette

Certification

Pharmacy Tech

Timeline

Package Handler

FedEx:Ground
08.2021 - 08.2022

Returns Processor

QVC Distribution Center
10.2019 - 06.2021

CSR

Conduent
09.2018 - 05.2019

CSR

Sykes Enterprises, Incorporated
12.2017 - 08.2018

CSR

Choice Health Insurance
02.2017 - 12.2017

High School Diploma -

Johnsonville High School

Similar Profiles

CREATE PROFILE
Journey Hampton