JOURNEY PFEIFFER
Knitting Factory Spokane
Spokane,WA
5
years of professional experience
Enthusiastic and customer-focused professional with over three years of experience delivering exceptional service in fast-paced retail environments. Passionate about connecting with people, resolving issues efficiently, and creating a positive, inclusive experience. I am known for a strong work ethic, team collaboration, and my dedication to furthering my education.
Work History
Sales Associate
1 Year 3 Months- Delivered exceptional customer service through warm and professional greetings.
- Help customers identify and meet their needs.
- Assisted customers in identifying their specific needs identify and meet their needs.
- Created a friendly and welcoming atmosphere to enhance customer satisfaction.
- Answer phone calls and assist callers with questions and requests.
Customer Service
3 Years 9 Months- Handled cash transactions accurately, Provided assistance to customers, Oversaw stock levels regularly.
- Developed a deep understanding of customer service principles and customer service best practices.
Manager
2 Years- Customer Service, Processed customer payments accurately, Supervised team members effectively, Customer Service, Prepared food items following safety standards.
- Directed daily restaurant operations to maintain service speed, order accuracy, and food quality.
Education
High School Diploma
GPA: 4.0
Skills
Flexible Hours
Customer service
Cash handling
Time management
Collaboration skills
Customer Engagement
Team collaboration
Problem-solving
Timeline
Sales Associate
Silver Safari Body Piercing Spokane, WA
07.2025 - CurrentRead More
Customer Service
Knitting Factory Spokane
01.2023 - CurrentRead More
Manager
Pizza Pipeline
01.2022 - 01.2024Read More
Ferris High School
Read More
On-Track Academy
High School Diploma
Read More