Journie Grant
Ft Lauderdale
Summary
Dynamic and dedicated professional with a strong background in security and customer service, exemplified during my tenure at CSC Security. Skilled in incident reporting and time management, I excel at fostering safe environments while delivering exceptional service. Proven ability to multitask and respond effectively in high-pressure situations, ensuring client satisfaction and safety.
Overview
5
5
years of professional experience
Work History
Security Officer
CSC Security
Miramar
06.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Receptionist
Tuscan Garden
Delray Beach
07.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk/Childcare Assistant
All My Children Daycare
Deerfield Beach
04.2022 - 05.2023
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Patient Care Assistant
Aiding With Care Health Services
Oakland Park
04.2020 - 02.2022
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Education
High School Diploma -
Dillard High School
Ft. Lauderdale, FlSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Fast learner
- Computer skills
- Time management
- Ability to multitask and respond to needs and pressures situations promptly
- Caring for patients
Languages
English, Professional Working
Timeline
Security Officer
CSC Security
06.2024 - 02.2025
Receptionist
Tuscan Garden
07.2023 - 04.2024
Front Desk/Childcare Assistant
All My Children Daycare
04.2022 - 05.2023
Patient Care Assistant
Aiding With Care Health Services
04.2020 - 02.2022
High School Diploma -
Dillard High School