Jovan Acosta
Miami,USA
Summary
Dedicated, experienced professional with strong organizational, and communications skills. I would like to join an organization that will utilize my experiences; allowing me to expand my knowledge and growth potential as a benefit to the organization. Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Overview
9
9
years of professional experience
Work History
International Flight Attendant
Norse Atlantic Airways
06.2022 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Flight Attendant
Spirit Airlines
06.2021 - 06.2022
- Responsible for the proper execution of cabin emergency procedures as directed by the Captain.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Explain use of safety equipment and location of emergency exits
Cabin Crew Member
Norwegian Air Shuttle
07.2019 - 02.2020
- Collaborated with flight crew to maximize smooth and safe flights.
- Responsible for the proper execution of cabin emergency procedures as directed by the Captain and Senior Cabin Crew Member.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved passenger conflicts and medical emergencies during flights.
Lead Crew Scheduler / Safety Data Analyst
World Atlantic Airlines
11.2017 - 11.2018
- Present management and basic employee safety training.
- Analyze data being received from various departments and enter in ProSafeT database.
- Ensure and monitor flights that are covered by pilots and flight attendants.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in Operations meetings.
Lead Crew Scheduler / Planning Assistant
Eastern Airlines
11.2016 - 04.2017
- Ensure and monitor flights that are covered by pilots and flight attendants.
- Ensure adequate rest is provided to pilots and flight attendants.
- Adhere to the new pilot FAR. 117 rule.
- Maintain and manage monthly flight block hours for pilots and flight attendants.
Education
No Degree - Business And Aviation Management
Miami Dade College
Miami, FL10-2030
Skills
- Conflict mediation
- Team oversight
- Training and coaching
- Safety procedures
- Verbal and written communication
- Schedule management
- Emergency situations management
LANGUAGES
Fluent in Spanish, & English
Timeline
International Flight Attendant
Norse Atlantic Airways
06.2022 - Current
Flight Attendant
Spirit Airlines
06.2021 - 06.2022
Cabin Crew Member
Norwegian Air Shuttle
07.2019 - 02.2020
Lead Crew Scheduler / Safety Data Analyst
World Atlantic Airlines
11.2017 - 11.2018
Lead Crew Scheduler / Planning Assistant
Eastern Airlines
11.2016 - 04.2017
No Degree - Business And Aviation Management
Miami Dade College