Jovan Gutierrez
Tampa
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Driven to drive success with the team and within myself.
Overview
16
16
years of professional experience
Work History
Supervisor
Carlisos Construction
Tampa
04.2013 - Current
- Operated equipment with strong focus on safety and ground communication.
- Inspected sites before and after construction projects.
- Ensured compliance with local codes regarding building regulations.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Maintained accurate records documenting project progress throughout duration of each job.
Sales Associate
Boost Moblie
Tampa
04.2009 - 04.2013
- Answered incoming telephone calls to provide store, products and services information.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed promotional strategies to increase sales volume.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Middleton High School
Tampa, Florida06-2005
Some College (No Degree) -
Hillsborough Community College
Tampa, FLSkills
- Project management
- Regulatory compliance
- Equipment operation
- Site inspection
- Customer service
- Product knowledge
- Team collaboration
- Time management
- Safety compliance
- Verbal and written communication
- Strong communication and interpersonal skills
- Multilingual communication
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Supervisor
Carlisos Construction
04.2013 - Current
Sales Associate
Boost Moblie
04.2009 - 04.2013
High School Diploma -
Middleton High School
Some College (No Degree) -
Hillsborough Community College