Jovana Wynn
Queens,NY
Summary
Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. An individual who seeks full time employment.
Overview
12
12
years of professional experience
Work History
Scheduling Coordinator II
MOUNT SINAI HEALTH SYSTEM
2022.12 - Current
- Handling sensitive HIPPA information from/for patients
- Handling incoming and conducting outgoing phone calls
- Utilizing computer programs such as: epic, Cisco finesse, Epic, Microsoft excel, Microsoft teams, Microsoft outlook, etc
- Interacting with medical staff in facilities as well as in office
- Incoming and outgoing emails
- Train incoming employees on computer systems, protocols, etc.
Secretary IIIA
NEW YORK CITY HOUSING AUTHORITY
2020.06 - 2022.12
- Answering phone lines, transferring calls, making outgoing phone calls
- Filing paperwork, scanning documents
- Interacting with residents
- Inputting information into computer systems
- Monitoring timesheets of employees
- Train incoming employees on computer systems, protocols, etc
Pharmacy Technician
CVS HEALTH/CAREMARK
2017.04 - 2019.04
- Training modules both computer based as well as in person
- Organizing patients prescriptions in proper labeled bins
- Dispensing medications for patients in a timely manner
- Retrieving and replacing medications back to shelves
- Answering patients questions via in person/over the phone
- Assisting with the selling of medications through register transactions
Transaction Processor/Mail Clerk
CONDUENT BUSINESS SERVICES (Xerox)
2016.02 - 2017.03
- Responsible for organizing and separating health insurance claim form records
- Complete and prepare medical documents before mailing out
Environmental Service Worker
ORANGE REGIONAL MEDICAL CENTER
2016.06 - 2016.10
- Responsible for keeping the internal appearance of the hospital maintained
- Cleaning of each area of the hospital
- Restock cleaning supplies in each area that was used
- Maintained cleaning work stations and carts as well as patient rooms
- Thorough cleaning of discharged and/or high-alert rooms
- Interacted with patients, visiting guests as well as hospital staff
Sales Representative Employee
BURLINGTON COAT FACTORY
2012.11 - 2014.04
- Assisted customers with merchandise as well as inquiries within the store
- Assisted with upkeep of store’s appearance
- Handled merchandise on selling floor as well as stock intake
Education
Continuing and Professional Education (CAPE) - Pharmacy Technician
SUNY ORANGE
Middletown, NYAssociate of Applied Science - Clinical And Administrative Medical Assistant
Swedish Institute College of Health Sciences
New York, NY12.2020
High School Diploma -
CITY-AS-SCHOOLS
New York, NY12.2009
Skills
- Internet savvy, knowledge of Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Outlook, Microsoft Teams, Cisco Finesse, Cisco Jabber, Epic applications
- Process Improvement
- Problem-Solving
- Schedule organization
- Confidentiality requirements
- Teamwork and Collaboration
- Documentation And Reporting
- Data Entry
- Verbal and written communication
- Call Screening
- Patient Registration
- Customer service and support
Timeline
Scheduling Coordinator II
MOUNT SINAI HEALTH SYSTEM
2022.12 - Current
Secretary IIIA
NEW YORK CITY HOUSING AUTHORITY
2020.06 - 2022.12
Pharmacy Technician
CVS HEALTH/CAREMARK
2017.04 - 2019.04
Environmental Service Worker
ORANGE REGIONAL MEDICAL CENTER
2016.06 - 2016.10
Transaction Processor/Mail Clerk
CONDUENT BUSINESS SERVICES (Xerox)
2016.02 - 2017.03
Sales Representative Employee
BURLINGTON COAT FACTORY
2012.11 - 2014.04
Continuing and Professional Education (CAPE) - Pharmacy Technician
SUNY ORANGE
Associate of Applied Science - Clinical And Administrative Medical Assistant
Swedish Institute College of Health Sciences
High School Diploma -
CITY-AS-SCHOOLS
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