Jovani Hernandez
Portland,OR
Summary
Dynamic manager with a proven track record at JK Enterprise, excelling in team leadership and relationship building. Skilled in policy implementation and staff training, I successfully improved marketing strategies, enhancing customer engagement and driving revenue growth. Committed to fostering a safe and productive work environment while achieving business objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
JK Enterprise
12.2024 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
Supervisor
B & R Auto Wrecking
02.2025 - 03.2025
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervisor
PepsiCo
08.2024 - 11.2024
- Maintained databases of employee training and produced reports for management detailing training processes, participation and other metrics.
- Supported and coached employees as part of successful training initiatives.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Prepared and updated training handouts, manuals and digital tutorials.
- Built partnerships with external training providers to support training goals.
Supervisor
Shamrock Foods
10.2023 - 11.2024
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
92G Culinary Specialist
Army
01.2024 - 06.2024
- Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
- Partnered with sustainability team to minimize waste and creatively minimized global footprint in culinary operations.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Operated as culinary coach and leader and engaged in detailed food preparation and service execution during especially busy times.
- Monitored food temperature, discarding items not stored correctly.
Shift Lead
Pepsi
09.2022 - 10.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
Excavator Operator
O'Malley's Brother Corporation
04.2022 - 09.2022
- Coordinated machine actions with other crew member activities by positioning and moving loads to necessary locations.
- Employed safe digging practices in line with machine capabilities and limitations to prevent hazards.
- Performed equipment inspections before and after each shift, turning in equipment logs to supervisor.
Supervisor
Chevron
03.2022 - 06.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Warehouse Lead
Kroger
06.2021 - 03.2022
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supervised warehouse operations by managing employees during shifts.
Warehouse Worker
Albertsons
04.2020 - 06.2021
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Strapped items down over protective padding to secure throughout transportation.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Warehouse Worker
MML
05.2019 - 04.2020
- Supported Supervisor by preparing production reports and collating quality documentation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Worked with management team to implement proper division of responsibilities.
- Revised work practices to improve efficiency, boost quality and meet production goals.
Warehouse Worker
CAG
09.2019 - 12.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts. A seasonal job .
Warehouse Operator
FedEx
01.2019 - 05.2019
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Used forklifts and pallet jacks to relocate products.
Assitant Manager
Skyland Pub Bar & Grill
05.2018 - 01.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Line Cook
Multnomah Falls Lodge
01.2018 - 05.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Grilled meats and seafood to customer specifications.
Kitchen Shift Lead
Wingstop
09.2017 - 01.2018
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kitchen Shift Leader
Nuts on Sports Pizzeria
05.2017 - 09.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Monitored food preparation, production, and plating for quality control.
Assistant Manager
Chevron
05.2016 - 05.2017
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Kitchen Shift Leader
Taco Bell
05.2015 - 05.2016
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Stocked and rotated food items according to expiration dates.
Education
Associate of Applied Science - Nutrition
Mt. Hood Community College
Gresham, Or01-2027
High School Diploma -
Sandy High School
Sandy Or06-2017
Skills
- Policy implementation
- Team leadership
- Business planning
- Relationship building
- Clear communication
- Staff training and development
- Networking strategies
- Revenue management
- Scheduling
- Safe food handling
- Flexible schedule
Certification
- Certified Food Handlers license, EfoodCard - state of oregon expires 08-12-2028
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
B & R Auto Wrecking
02.2025 - 03.2025
Manager
JK Enterprise
12.2024 - Current
Supervisor
PepsiCo
08.2024 - 11.2024
92G Culinary Specialist
Army
01.2024 - 06.2024
Supervisor
Shamrock Foods
10.2023 - 11.2024
Shift Lead
Pepsi
09.2022 - 10.2023
Excavator Operator
O'Malley's Brother Corporation
04.2022 - 09.2022
Supervisor
Chevron
03.2022 - 06.2022
Warehouse Lead
Kroger
06.2021 - 03.2022
Warehouse Worker
Albertsons
04.2020 - 06.2021
Warehouse Worker
CAG
09.2019 - 12.2019
Warehouse Worker
MML
05.2019 - 04.2020
Warehouse Operator
FedEx
01.2019 - 05.2019
Assitant Manager
Skyland Pub Bar & Grill
05.2018 - 01.2019
Line Cook
Multnomah Falls Lodge
01.2018 - 05.2018
Kitchen Shift Lead
Wingstop
09.2017 - 01.2018
Kitchen Shift Leader
Nuts on Sports Pizzeria
05.2017 - 09.2017
Assistant Manager
Chevron
05.2016 - 05.2017
Kitchen Shift Leader
Taco Bell
05.2015 - 05.2016
Associate of Applied Science - Nutrition
Mt. Hood Community College
High School Diploma -
Sandy High School
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