Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jovanna Bernardino

Summary

In my 5 years of work experience I have worked with sales, food and customer service. As a 21 year old I am looking to gather all the information as experiences as I can. I am bilingual while currently studying a third, furthering my communication with a larger group of people. I am attentive and I adapt to my surroundings quickly, with the hopes of gaining all the knowledge my employment provides me with.

Overview

5
5
years of professional experience

Work History

Cage Cashier

Boyd Gaming
02.2024 - Current
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.

Housekeeping Dispatcher

Mastercorp
06.2021 - 12.2023
  • Improved room turnover efficiency by coordinating housekeeping staff and delegating tasks appropriately.
  • Streamlined communication between departments for better guest services and timely issue resolution.
  • Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.

Cashier

Broadacres Open Air Marketplace
06.2019 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

To Go Specialist

Darden Restaurants Inc
10.2021 - 03.2022
  • Reduced wait times for customers, prioritizing timely food preparation and packaging.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.

Crew Member

McDonald's
06.2020 - 12.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma -

Northwest Career And Technical Academy
Las Vegas, NV
05.2021

Skills

  • Bilingual (English & Spanish)
  • Customer Service
  • Communication
  • Problem Solving
  • Efficiency / Time Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Cage Cashier

Boyd Gaming
02.2024 - Current

To Go Specialist

Darden Restaurants Inc
10.2021 - 03.2022

Housekeeping Dispatcher

Mastercorp
06.2021 - 12.2023

Crew Member

McDonald's
06.2020 - 12.2020

Cashier

Broadacres Open Air Marketplace
06.2019 - 12.2023

High School Diploma -

Northwest Career And Technical Academy

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Jovanna Bernardino