Jovanna Maldonado
Escondido,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in communication, time management, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Administrative Assistant and HR Liaison
North County Kia
Escondido, California
03.2026 - Current
- Greeted visitors and directed them to sales, finance, or service departments.
- Coordinated communication between departments to support daily dealership operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed customer calls and front desk support at North County Kia dealership.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
- Organized mailings by sorting and preparing packages for delivery. including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Salesperson
North County Kia
Escondido, California
08.2024 - 08.2025
- Sparked social conversations with customers to provide a friendly atmosphere and smooth shopping experience
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Collaborated with team to streamline buying process and improve customer satisfaction
- Listened to customer needs to identify and recommend best products and services.
- Collaborated with team to create a successful buying process.
- Reviewed customer feedback to pinpoint specific areas for enhancement
Receptionist
North County Kia
Escondido, California
08.2021 - 08.2024
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted and directed visitors to appropriate personnel while efficiently managing high volume of calls and emails.
- Greeted visitors and provided them with assistance.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Organized and prioritized incoming mail for efficient handling by team members. and directed to correct personnel each day.
- Organized and maintained filing system of confidential client information, ensuring compliance with company policy.
- Tracked office supplies inventory and ordered supplies.
- Monitored office supplies inventory, placing timely orders to ensure uninterrupted office operations.
- Welcomed visitors and provided directions to their intended destinations. and provided them with assistance.
Caregiver
Silverado Senior Living
Escondido, CA
08.2020 - 07.2021
- Fostered client independence by enhancing self-care skills in bathing, grooming, and toileting.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Secured engaging entertainment options for clients, enriching their daily activities and overall enjoyment.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Delivered companionship to elderly clients through meaningful conversation and recreational activities.
Education
High School Diploma -
Escondido Highschool
Escondido, CASkills
- Office management
- Team collaboration
- Customer care
- Professional communication
- Follow-up communication
- Team collaboration
- Time management
- Bilingual
- Product knowledge
- Follow-up communication
Languages
- English
- Spanish
Timeline
Administrative Assistant and HR Liaison
North County Kia
03.2026 - Current
Salesperson
North County Kia
08.2024 - 08.2025
Receptionist
North County Kia
08.2021 - 08.2024
Caregiver
Silverado Senior Living
08.2020 - 07.2021
High School Diploma -
Escondido Highschool