Marlene Gibson
Panama City,FL
Summary
Business-support professional with experience spanning administrative coordination, HR onboarding, compliance reporting, and parent or client communication. Supports staff and department workflows through data entry, document preparation, and follow-up that help maintain accurate records and efficient service.
Overview
27
27
years of professional experience
Work History
Administrative Assistant II/HR Liaison
Florida Department of Juvenile Justice
Panama City, Florida
03.2025 - Current
- Coordinated hiring, onboarding, and personnel actions for juvenile justice staff
- Supported onboarding, scheduling, and training materials for new department employees.
- Coordinated calendars, meetings, and travel arrangements for departmental supervisors and staff.
- Monitored deadlines, routing forms, and workflow for daily administrative operations.
- Prepared correspondence, reports, and internal memoranda.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed administrative support for Bay Regional Juvenile Detention Center.
- Updated contact lists to reflect current employee information and changes in status or contact details.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Guidance Paraprofessional, Parent Liaison, Instructional Specialist Assistant
Bay District Schools
Panama City, FL
01.2022 - 03.2025
- Monitor absent/tardy reports and send out parent notifications.
- Created and maintained truancy files, prepared and sent non-attendance letters to parents, and managed student information submissions to an attorney for truancy docket updates.
- Maintain a spreadsheet of all schools attendance markings, assuring the district is in compliance with State requirements.
- Assisted guidance counselor with managing spreadsheets and reports to streamline data tracking.
- Coordinated food bags and clothing needs for children and families, organized school events and fundraisers, and created promotional materials for social media to increase community engagement.
- Assist in training Data Clerks with registration procedures and Board Policy, create and present slideshow presentations.
- Handle Student record requests from Colleges,Schools, Parents, and Court Ordered Subpoenas
Mortgage Processor/Closer
Community South Credit Union & Innovations Federal Credit Union
Panama City Beach, FL
01.2007 - 01.2009
- Process, maintain, close and fund construction, in-house and Brokered Mortgage loans.
- Prepared initial disclosures and ordered services (title work, appraisals, surveys), submitted files to underwriting, and prepared closing documents for timely loan processing.
- Processed and completed loan funding transactions while managing payouts to ensure smooth financial operations.
- Generated loan status, monthly closed loan, and compliance reports to ensure accurate tracking and regulatory adherence.
Office Manager & Mortgage Processor
Emerald Coast Funding and GE Capital Mortgage
Panama City Beach, FL
01.2003 - 01.2006
- Processed mortgage loans for brokers and uploaded complete loan files to vendor bank websites for underwriting.
- Collect loan documentation from borrowers, order appraisals, surveys, and title work.
- Interacted with borrowers and loan officers to gather information and address inquiries.
- Managed office tasks including reconciling bank statements and issuing checks to loan officers and staff.
- Organize and maintain files and records for compliance.
- Accept payments from borrowers in the form of cash and checks for services, prepare and make bank deposits with appropriate deposit slips.
Teller/Teller Supervisor
SouthTrust Bank
Destin, FL
01.2000 - 01.2003
- Cash handling experience including: cashing and depositing checks, issuing traveler's checks and official checks.
- Balanced the cash drawer daily and keeping the cash drawer under the allowed limit.
- Supervised a team of Tellers and Customer Service representatives, resolving issues and ensuring smooth operations.
- Management of vault including, verifying money with daily vault counts, transferring money between Tellers and vault and preparing large cash shipments to and from the Federal Reserve.
- Assisted with audits and balancing discrepancies while training employees on best practices.
- Answered phone and provided courteous, timely assistance to customers, which enhanced customer satisfaction.
Education
Trade - Mortgage Brokerage
The Mortgage Broker School
Panama City, FL03-2006
Trade - Real Estate
Ed Klopfers School of Real Estate
Panama City, FL01-2005
High school diploma - General
American High School (Homeschool)
Chicago, IL01-1996
Skills
- Microsoft Office, Word, Excel
- Data Entry, Registration, Office administration, Time management
- Problem solving
- Communication
- Customer service
- Customer and client relations
- Time management
- Organized
- Self Motivated
- Business writing
Personal Information
Title: Highly Organized Multitasker with an Eagle Eye for Details! Certified Notary Public
Timeline
Administrative Assistant II/HR Liaison
Florida Department of Juvenile Justice
03.2025 - Current
Guidance Paraprofessional, Parent Liaison, Instructional Specialist Assistant
Bay District Schools
01.2022 - 03.2025
Mortgage Processor/Closer
Community South Credit Union & Innovations Federal Credit Union
01.2007 - 01.2009
Office Manager & Mortgage Processor
Emerald Coast Funding and GE Capital Mortgage
01.2003 - 01.2006
Teller/Teller Supervisor
SouthTrust Bank
01.2000 - 01.2003
Trade - Mortgage Brokerage
The Mortgage Broker School
Trade - Real Estate
Ed Klopfers School of Real Estate
High school diploma - General
American High School (Homeschool)