Jovanni Castro
Dallas
Summary
Resourceful and results-driven construction professional with 7+ years of hands-on field experience and 3 years of expertise in construction sales. Skilled in team communication, customer relations, and effective problem-solving. Proficient in Word and Excel for project management and reporting. Adept at managing customer expectations, handling conflicts, and presenting confidently in front of groups. Looking to leverage hands-on and corporate experience to contribute to a dynamic team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Representative
BETCO Scaffolds
01.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Construction Foreman
BETCO Scaffolds
01.2015 - 01.2022
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Consistently met deadlines under pressure through diligent time management abilities.
- Inspected work for compliance with applicable regulations and job specifications.
- Resolved conflicts among crew members professionally, promoting a cohesive working environment.
- Coordinated materials to maintain steady flow and meet productivity objectives.
Education
High School Diploma -
Woodrow Wilson High School
Dallas, TX07.2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales presentations
- Complex Problem-solving
- Client service
- Relationship selling
- Strategic planning
Certification
OSHA 30, Competent person, Forklift license, CPR training.
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
BETCO Scaffolds
01.2022 - Current
Construction Foreman
BETCO Scaffolds
01.2015 - 01.2022
High School Diploma -
Woodrow Wilson High School
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