Jovanni Pantoja
Mesa,AZ
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Operator
Discover
Mesa, AZ
03.2023 - 11.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Delivery Driver
Pizza Hut
Tucson
05.2021 - 08.2021
- Received daily delivery instructions and route assignments from dispatch.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Sales Representative
Sunrun
Tucson
05.2021 - 07.2021
- Applied knowledge of consultative and relationship-driven sales techniques to drive new business opportunities with clients.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Collaborated with team to develop effective, winning sales strategies.
Ice Packer / Cashier
Agua Rica
L
06.2020 - 08.2020
- Transferred packaged product from packaging to recipient or stock.
- Loaded and unloaded items from machines, carts and dollies.
- Assisted customers with inquiries regarding their orders.
Education
Bachelor of Arts - Finance
Arizona State University
05.2025
High School Diploma -
Rio Rico High School
05.2021
Skills
- Customer Service
- Attention to Detail
- Data Entry
- Problem-Solving
- Teamwork and Collaboration
- Issue Resolution
Languages
- English, Native
- Spanish, Fluent
Volunteer Experience
- Server, St Jude's Children's Hospital, Tucson, AZ
- Helper, Engineering Club, Nogales, Sonora
- Teacher, Special Education Bracelets, Rio Rico, AZ
- Assistant, Boy Scouts, Nogales, AZ
References
- David Lichter, Company Owner, Agua Rica, (520) 980-0253, rubytopice@aol.com
- Rosa Maria Cardenas, Mentor Teacher, Rio Rico Engineering Club, (520) 988-2106, rmcardenas@scv35.org
- Arya Naidu, Professor, Arizona State University, anaidu1@asu.edu
Community Service
Remodeled public trails and decorated using reusable materials.
Timeline
Operator
Discover
03.2023 - 11.2024
Delivery Driver
Pizza Hut
05.2021 - 08.2021
Sales Representative
Sunrun
05.2021 - 07.2021
Ice Packer / Cashier
Agua Rica
06.2020 - 08.2020
Bachelor of Arts - Finance
Arizona State University
High School Diploma -
Rio Rico High School