Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Jovanni Andres Charria

Business Manager
Miami,FL

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

6
6
years of professional experience
1
1
Language

Work History

Business Manager and Shipping Fulfillment Manager

IRL ANGEL COLLECTIVE, LLC
Miami, FL
09.2021 - 03.2023
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline fulfillment center workflows.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Interacted well with customers to build connections and nurture relationships.

Digital Court Reporter

Veritext Legal Solutions
Miami, FL
03.2021 - 07.2022
  • Officiated civil litigation proceedings and captured witness testimonies
  • Created accurate annotations of case events and terminology to serve as a guide for subsequent transcription
  • Called upon witnesses to testify under oath at court hearings.
  • Generated error-free transcripts with skilled capturing and proofreading.
  • Completed continuous capturing and special requests such as reading back portions of testimony.

Marketing Assistant

How To Manage A Small Law Firm
Miami, FL
08.2018 - 02.2021
  • Used lead generation software to create organized lists of prospective customers.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Updated spreadsheets with statistical, financial and non-financial information.

Administrative Assistant/Market Place Coordinator

SuperHealthCenter, LLC
Miami, FL
07.2017 - 12.2018
  • Successfully coordinated the logistics of hundreds of e-commerce marketplace orders daily.
  • Created innovative process for marketing the brand and selling to local nutritional shops.
  • Monitored office supplies to order and replenish stock when necessary.

Education

Bachelor of Business Administration - International Business

Florida International University

Skills

    Operational leadership

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Timeline

Business Manager and Shipping Fulfillment Manager

IRL ANGEL COLLECTIVE, LLC
09.2021 - 03.2023

Digital Court Reporter

Veritext Legal Solutions
03.2021 - 07.2022

Marketing Assistant

How To Manage A Small Law Firm
08.2018 - 02.2021

Administrative Assistant/Market Place Coordinator

SuperHealthCenter, LLC
07.2017 - 12.2018

Bachelor of Business Administration - International Business

Florida International University
Jovanni Andres CharriaBusiness Manager