Jovanni Andres Charria
Business Manager
Miami,FL
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
6
6
years of professional experience
1
1
Language
Work History
Business Manager and Shipping Fulfillment Manager
IRL ANGEL COLLECTIVE, LLC
Miami, FL
09.2021 - 03.2023
- Improved business profits through innovative cost containment and revenue generation techniques.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline fulfillment center workflows.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Interacted well with customers to build connections and nurture relationships.
Digital Court Reporter
Veritext Legal Solutions
Miami, FL
03.2021 - 07.2022
- Officiated civil litigation proceedings and captured witness testimonies
- Created accurate annotations of case events and terminology to serve as a guide for subsequent transcription
- Called upon witnesses to testify under oath at court hearings.
- Generated error-free transcripts with skilled capturing and proofreading.
- Completed continuous capturing and special requests such as reading back portions of testimony.
Marketing Assistant
How To Manage A Small Law Firm
Miami, FL
08.2018 - 02.2021
- Used lead generation software to create organized lists of prospective customers.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Updated spreadsheets with statistical, financial and non-financial information.
Administrative Assistant/Market Place Coordinator
SuperHealthCenter, LLC
Miami, FL
07.2017 - 12.2018
- Successfully coordinated the logistics of hundreds of e-commerce marketplace orders daily.
- Created innovative process for marketing the brand and selling to local nutritional shops.
- Monitored office supplies to order and replenish stock when necessary.
Education
Bachelor of Business Administration - International Business
Florida International University
Skills
Operational leadership
Project Management
Customer Relations
Cross-functional communication
Timeline
Business Manager and Shipping Fulfillment Manager
IRL ANGEL COLLECTIVE, LLC
09.2021 - 03.2023
Digital Court Reporter
Veritext Legal Solutions
03.2021 - 07.2022
Marketing Assistant
How To Manage A Small Law Firm
08.2018 - 02.2021
Administrative Assistant/Market Place Coordinator
SuperHealthCenter, LLC
07.2017 - 12.2018
Bachelor of Business Administration - International Business
Florida International University