Jovany Hercules
Hialeah,FL
Summary
Dependable and detail-oriented individual with strong teamwork and communication skills. Committed to delivering high-quality results while effectively managing multiple tasks.
Positive and adaptable professional with a background in Human Resources Management. Known for exceptional time management and organizational skills, ready to support team objectives and enhance workplace efficiency.
Dynamic manager with expertise in optimizing workflows, enhancing team performance, and implementing process improvements. Known for excellent communication and organizational skills, consistently achieving high standards in service delivery.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Manager
Rafael Hercules Lawn Service (family Owned Business)
Hialeah, FL
06.2021 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Implemented process improvements, reducing service time while maintaining customer satisfaction standards.
- Developed training programs for new staff, enhancing team performance and operational consistency.
- Managed inventory levels, optimizing resource allocation and minimizing waste in lawn care supplies.
- Coordinated scheduling for service teams, improving route efficiency and on-time project completion rates.
Education
Bachelor of Arts - Human Resources Management
Florida International University
Miami, FL12.2026
Associate of Arts - Business Administration
Miami Dade College
Miami, FL04.2024
Skills
- Customer service focus
- Organizational skills
- Attention to detail
- Multitasking Abilities
- Leadership qualities
- Process improvement
- Multitasking
- Excellent communication
- Dependable and responsible
- Friendly, positive attitude
- Scheduling
Certification
college certificate- business specialist,general business
college certificate- business industry operations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Rafael Hercules Lawn Service (family Owned Business)
06.2021 - Current
Bachelor of Arts - Human Resources Management
Florida International University
Associate of Arts - Business Administration
Miami Dade College