Jovia Winkey

• Maintain HIPAA compliance and accurate records of services provided
• Collaborate with nurses, midwives, and physicians to support clients' choices and enhance their birth experience
• Educate families on the stages of labor, postpartum recovery, and newborn care
• Offer guidance on comfort measures, breathing techniques, and labor positions to reduce pain and anxiety during delivery
• Assist with creating personalized birth plans that reflect clients' preferences and medical needs
• Provide continuous emotional, physical, and informational support to pregnant clients before, during, and shortly after childbirth
• Delivered over 12 newborns as qualified doula.

• Prepped patient charts and rooms for appointments and procedures as required
• Escorted patients to exam rooms, obtained and recorded vital signs (e.g., blood pressure, heart rate, temperature, respirations)
• Interviewed patients and entered medical history and presenting complaints into EHR (Allscripts)
• Reviewed and updated patient medication lists during intake (medication reconciliation)
• Assisted providers during exams, treatments, and procedures, including EKGs and pulmonary function tests (PFTs)
• Performed in-office testing such as glucose checks, urinalysis, and rapid strep tests
• Used appropriate PPE in compliance with infection control standards
• Learned and utilized Allscripts to accurately document and file patient information
• Collaborated with providers to support clinical decision-making, helping develop differential diagnoses and treatment plans

• Provided needed support to physicians by documentation, alerting with labs and reports, and documenting phone calls
• Accompanied physician during patient visits and documented patient-provider encounter into electronic health record system
• Worked closely with a physician to complete and submit electronic records
• Advanced background in medical terminology

• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
• Checked identification to enforce the age requirement for alcoholic beverages
• Oversaw daily operations of all members of the service team, including delegating tasks, training new staff and splitting tips at end of each shift
• Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers

• Created individualized and customized care plans for each patient with the help of the health care team (Labor and Delivery)
• Recorded patient medical history, applicable test results and vitals into medical records (NICU)
• Observed and recorded patient conditions by assessing vitals
• Entered information on patients, including labs and test results into written charts (Observer Surgery)
• Participated in all scheduled rounds and teaching conferences (NICU & Labor and Delivery)
• Adhered to all hospital procedures, policies and protocols to ensure patient safety

• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
• Checked identification to enforce the age requirement for alcoholic beverages
• Oversaw daily operations of all members of the service team, including delegating tasks, training new staff and splitting tips at end of each shift
• Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers

• Collected data on patients, including learning how to correctly take an effective patient history
• Developed the interpersonal and communication skills essential to the health care profession and ask the questions, conduct clinical tests, formulate hypotheses, and conduct research to investigate potential diagnoses
• Practiced key skills and learned the basics of wound care and surgical techniques
• Performed operations through Virtual Reality
• Interact with professional medical personnel who taught proper techniques and effective strategies
• "Stop the bleeding" certification
• Play the role of a physician and diagnose a patient; interacting with actors who portray symptoms of a simulated patient
• Learned how to take a head-to-toe assessment as a part of a physical exam

Care Skills/ Surgeries Observed

▪ Wound care

▪ Practice surgical knot tying techniques

▪ Performed a simulated fracture reduction of a long bone

▪ Fracture fixation and surgical wound closure

o Appendectomy

o Tonsillectomy

o Hernia repair

o Defibrillator implant

• Coordinated with other public safety agencies during joint operations to facilitate seamless interagency collaboration.
• Educated patients on injury prevention strategies following treatment for minor accidents or falls.
• Utilized critical thinking skills to quickly assess situations and adapt treatment plans as necessary for optimal patient outcomes.
• Participated in community outreach initiatives such as CPR classes or health fairs to promote public understanding of EMS services and responsibilities.
• Assisted with incident debriefings after challenging calls to identify areas for improvement within the team''s performance.
• Responded to 911 calls for medical emergencies.
• Handled patient transfers from one medical facility to another.