Joviana Berberena
Debary,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Cortland
02.2024 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Automotive Sales Representative
DeLand Chrysler/Carroll Chevrolet
10.2021 - 01.2024
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Prepared purchased vehicles and completed final delivery checks.
Sales Representative
T-Mobile
08.2018 - 10.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provides exceptional customer service to individuals visiting the T-Mobile store, including greeting customers, answering phones and assessing their needs
- Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades
- Build customers confidence by making their experience comfortable, simple and solving their issues
Education
High School Diploma -
Edison Tech High School
06.2009
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Fair housing policies
- Bilingual
- Computer Proficiency
- Multitasking Competence
- Customer Service
- CRM proficiency
References
Available Upon Request
Timeline
Leasing Agent
Cortland
02.2024 - Current
Automotive Sales Representative
DeLand Chrysler/Carroll Chevrolet
10.2021 - 01.2024
Sales Representative
T-Mobile
08.2018 - 10.2021
High School Diploma -
Edison Tech High School
Similar Profiles
Dominique RosaDominique Rosa
Community Relations Manager at CortlandCommunity Relations Manager at Cortland
Allison McFarlandAllison McFarland
Multi-Site Community Relations Manager at CortlandMulti-Site Community Relations Manager at Cortland
Tyler CantrellTyler Cantrell
Professional Leasing Consultant at CortlandProfessional Leasing Consultant at Cortland
Brendan Karsen HettingerBrendan Karsen Hettinger
Senior Maintenance Technician at CortlandSenior Maintenance Technician at Cortland
Emmanuel FloresEmmanuel Flores
Car Sales Manager at Car FactoryCar Sales Manager at Car Factory