Jovian Dudley
Future Aircraft Dispatcher
Houston,TX
Summary
Safety-driven aviation professional with hands-on experience as a Flight Attendant and a strong passion for transitioning into the Aircraft Dispatcher role. Proven expertise in FAA compliance, crew coordination, and real-time decision-making under pressure. Skilled at interpreting weather data, communicating operational updates, and supporting flight crews to ensure safe and efficient operations. Recognized for exceptional teamwork, customer service excellence, and attention to detail. Currently advancing through the Flight Dispatcher Training to further develop flight planning and regulatory knowledge. Willing to relocate nationwide to contribute to a dynamic operations control team and grow within the airline industry.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Flight Attendant
CommuteAir
04.2021 - Current
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Completed required pre-flight safety, checklists, document reports as outlined in the Flight Attendant Manual
- Ensured compliance with on-board safety standards and passengers compliance with applicable Federal Aviation Administration rules and company guidelines
- Communicated effectively with pilots and ground crew to ensure efficient and safe flight operations
- Greeted passengers with a smile, assisted with carry-on baggage storage, delivered onboard announcements and provided friendly service to professionally handle every need while representing CommuteAir but also their codeshare partner United Airlines
- Prepped and served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Attended annual training in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Conducted detailed post-flight inspections, promptly reporting irregularities to the Captain and filing incident reports as required.
- Relayed updates and information to passengers after confirming key details with pilot.
- Taught new team members correct procedures for all areas of operations and modified lessons and curriculum to accommodate diverse learners
- Mentored junior employees to improve performance, food safety and customer service.
- Ready to handle and resolve passenger conflicts and medical emergencies during flights.
Education
Certificate - Flight Dispatcher
Institute of Flight Operations And Dispatch
Irving, TX12-2025
Bachelor of Science - Biology
Texas Southern University
Houston, TX08-2017
Associate of Science -
Houston Community College
Houston, TX08-2011
Skills
FAA Safety & Compliance Procedures
undefinedAccomplishments
- Acknowledged as the United Bonus Bucks Top Performer in June 2025 and a four-time recipient of the Bonus Bucks Gift Card in April, June, July, and August 2025.
- Achieved recognition as the Flight Attendant of the Year – in 2023 due to outstanding performance and professionalism.
- Nominated as one of the Top Two Finalists for the POC CFA Scholarship in Fall 2022.
- Received the Circle of Excellence Award on two occasions, in March and July 2022, for outstanding customer service and commitment.
Certification
FAA Dispatcher License
Additional Work Experience
Certified Pharmacy Technician|HCA Kingwood Medical Center
Kingwood, TX - October 2019 - March 2021
- Ensured safety, cleanliness and efficiency of work area and developed innovative strategies to increase productivity and optimize resources.
- Utilized excellent interpersonal skills to communicate with people of all ages, personalities, cultures and backgrounds and work collaboratively to provide outstanding leadership and information.
- Appropriately Responded to emergency events and perform multiple duties accurately structured time sensitive work environment.
- Promoted professional growth and development by meeting requirements for mandatory continuing education and skills competency evaluations.
- Proactively supported departmental based initiatives and worked as a team to exceed service delivery goals.
Pediatric Pharmacy Technician|Memorial Hermann Children's Hospital
Houston, TX - December 2015 - October 2019
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Received and processed medication requests from medical staff, accurately selected prescribed medications according to dosage and strength indicated and delivered medications to patient care areas.
- Stocked and monitored drug inventory levels, inspected and maintained emergency medication trays and posted patient pharmaceutical charges and credits into automated system.
- Maintained operational efficiency and effective teamwork by building rapport, problem solving, active listening and successfully managing needs and expectations.
Retail Pharmacy Technician|Kroger's Pharmacy
Houston, Texas - December 2014 - October 2015
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Affiliations
- Organization of Black Aerospace Professionals
Timeline
Flight Attendant
CommuteAir
04.2021 - Current
Certificate - Flight Dispatcher
Institute of Flight Operations And Dispatch
Bachelor of Science - Biology
Texas Southern University
Associate of Science -
Houston Community College