JOVITA CABRERA THOMAS
Tallahassee
Summary
Motivated and detail-oriented customer service and banking professional with over 15 years of experience. Known for providing excellent member support, leading teams, managing loans and deposits, and maintaining regulatory compliance. Dependable self-starter who excels at building relationships and solving problems efficiently.
Overview
8
8
years of professional experience
Work History
Relationship Specialist II
VyStar Credit Union
Tallahassee
08.2022 - Current
- Build relationships with members to assist with banking needs and promote credit union services
- Open and manage accounts, process loans, and resolve service issues with efficiency
- Collaborate with team members to meet branch goals and ensure high member satisfaction
Loan Officer
First Commerce Credit Union
Tallahassee
11.2020 - 08.2022
- Processed and approved consumer loans
- Advised members on loan options and financial products
- Maintained compliance with lending policies and federal regulations
- Processing Home equity loan
- NMLS # 2051217
Teller Lead
Fidelity/Ameris Bank
Tallahassee
01.2018 - 01.2020
- Led teller staff and supported daily operations including deposits, audits, and training
- Ensured compliance with state and federal policies
- Promoted sales culture and maintained security standards
Education
High School Diploma -
Haines City High School
01-2002
Skills
- Consumer Lending & Banking Operations
- Customer Service & Member Support
- Data Entry & Cash Handling
- Staff Training & Leadership
- Regulatory Compliance
- Problem-Solving & Accuracy
- Notary (Start of Florida)
Timeline
Relationship Specialist II
VyStar Credit Union
08.2022 - Current
Loan Officer
First Commerce Credit Union
11.2020 - 08.2022
Teller Lead
Fidelity/Ameris Bank
01.2018 - 01.2020
High School Diploma -
Haines City High School