Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Joy Ashford

Oregon City

Summary

Restaurant Professional with progressive experience in the hospitality industry ranging from casual to high-end fine dining. Looking to contribute to a dynamic team at a high-volume, fast-paced establishment. Willing to relocate: Anywhere

Overview

26
26
years of professional experience
1
1
Certification

Work History

Restaurant Manager

The Cheesecake Factory
08.2024 - Current
  • Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service
  • Managed a team of 130 staff members, providing training, coaching, and performance evaluations
  • Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant

General Manager

WKS Restaurant Group
10.2023 - 09.2024
  • Results driven and proven manager.
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
  • Managed inventory levels to optimize stock availability while minimizing carrying costs
  • Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
  • Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
  • Streamlined workflow processes resulting in improved productivity

Task Force General Manager

PHM Management
04.2023 - 11.2023
  • Task Force manager - Travel to properties in need of immediate help with restaurant and Hotel management issues as needed. Managing up to 4 outlets in one location.

Food and Beverage Manager

Sheraton Hotel
10.2019 - 03.2023
  • Aloft Hotel – Pollin Hotels -Marriot -Portland, OR

Operations Manager/CEO

Handcrafters Supply-Shay Company
08.2008 - 12.2020

Bartender

American Legion Post 122
01.2016 - 02.2017

Bartender/ Server

Elks Lodge BPOE
06.2007 - 11.2009

Night Club Bartender, Banquet Bartender and Server

Flamingo Conference Resort and Spa
04.2004 - 10.2006

Officers & Staff Club Bartender

US Marine Corps
09.1999 - 07.2004

Education

2 - undefined

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Liquor, Beer, Wine and Lottery knowledge
  • Food preparation
  • Engaging personality
  • Culinary experience
  • Serving Experience
  • Catering
  • Menu Planning
  • Maintained high standards of cleanliness and sanitation
  • Followed alcohol awareness procedures for prevention of intoxicated guests
  • Kitchen Management Experience
  • Time Management
  • Food Safety
  • POS
  • Culinary Experience
  • Events Management
  • Inventory Control
  • Hospitality
  • Microsoft Word
  • General Management Experience
  • Event Planning
  • Bartending
  • Banquet Experience
  • Team management

Certification

  • Bartender License
  • Food Handler Certification
  • MAST Permit
  • OLCC Service Permit

Accomplishments

    Manager of the quarter.

    WSET level 1

    Cpr certified

Timeline

Restaurant Manager

The Cheesecake Factory
08.2024 - Current

General Manager

WKS Restaurant Group
10.2023 - 09.2024

Task Force General Manager

PHM Management
04.2023 - 11.2023

Food and Beverage Manager

Sheraton Hotel
10.2019 - 03.2023

Bartender

American Legion Post 122
01.2016 - 02.2017

Operations Manager/CEO

Handcrafters Supply-Shay Company
08.2008 - 12.2020

Bartender/ Server

Elks Lodge BPOE
06.2007 - 11.2009

Night Club Bartender, Banquet Bartender and Server

Flamingo Conference Resort and Spa
04.2004 - 10.2006

Officers & Staff Club Bartender

US Marine Corps
09.1999 - 07.2004

2 - undefined

Santa Rosa Junior College

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Joy Ashford