Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
JOY BARNES

JOY BARNES

Boonville

Summary

Dedicated professional with over 11 years of experience in customer relations and communication, honed through roles in education, hospitality and warehouse. Proven ability to enhance team dynamics and optimize service delivery, leveraging strong interpersonal skills and problem-solving expertise. Seeking to contribute to a motivating environment where advanced communication and multitasking abilities can drive exceptional customer experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
05.2025 - Current
  • Collaborated with team members to streamline workflow and enhance overall productivity.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Followed safety protocols to minimize workplace accidents.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Server/Hostess

Domo Japanese Restaurant, Evansville
05.2022 - 03.2025
  • Greet and seat guests, ensuring a welcoming atmosphere
  • Efficiently manage table assignments to optimize service flow
  • Communicate effectively with kitchen staff to ensure timely food delivery
  • Handle customer inquiries and resolve complaints to maintain satisfaction
  • Contribute to a team environment, enhancing overall dining experience

Prep Cook

Seabrook Island Club, South Carolina, USA
04.2017 - 06.2017
  • Assisted in meal preparation, enhancing kitchen efficiency and teamwork.
  • Supported chefs by maintaining a clean and organized workspace, boosting productivity.
  • Executed food safety protocols, ensuring high standards and customer satisfaction.

Student Teacher/Teacher Aide

Preschools, City of San Fernando, Pampanga, Philippines
01.2014 - 01.2017
  • Assisted in classroom management and lesson planning, enhancing student engagement and learning.
  • Supported teachers in creating a nurturing environment, fostering development in early childhood education.
  • Collaborated with educators to implement educational activities, improving student performance and skills.

Lifeguard

Chula Vista Resort, Wisconsin, USA
03.2016 - 06.2016
  • Monitored pool safety and enforced regulations while maintaining emergency response readiness for up to 100 guests, ensuring zero incidents during shifts

Education

Bachelor in Elementary Education - Pre-School Education

University of the Assumption
City of San Fernando, Pampanga
01.2017

Secondary Education - undefined

Guagua National Colleges
Guagua, Pampanga
01.2012

Skills

  • Analytical problem solving
  • Proficient in multitasking
  • Collaborative teamwork
  • Customer Relations
  • Crisis Management
  • Committed to continuous learning
  • Detail-oriented approach
  • Friendly and courteous
  • Detail-oriented
  • Punctual and reliable

Certification

2016 Lifeguard Certification at American Red Cross

Languages

English
Native or Bilingual
Filipino
Native or Bilingual

Timeline

Fulfillment Associate

Amazon
05.2025 - Current

Server/Hostess

Domo Japanese Restaurant, Evansville
05.2022 - 03.2025

Prep Cook

Seabrook Island Club, South Carolina, USA
04.2017 - 06.2017

Lifeguard

Chula Vista Resort, Wisconsin, USA
03.2016 - 06.2016

Student Teacher/Teacher Aide

Preschools, City of San Fernando, Pampanga, Philippines
01.2014 - 01.2017

Secondary Education - undefined

Guagua National Colleges

Bachelor in Elementary Education - Pre-School Education

University of the Assumption

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