Joy Coburn
Phoenix,AZ
Summary
I possess excellent written and interpersonal communication skills, as well as strong problem-solving and critical thinking abilities. I am a self-starter who can work independently, diligently, and am eager to learn and take on new responsibilities. Although I am young, I am eager to work and capable of getting the job done. Currently, I am enrolling at South Mountain Community College. While I haven't yet decided on a specific career path, I am exploring various options. I believe my youthfulness and ability to quickly learn new tasks would be a great addition.
Overview
2
2
years of professional experience
Work History
Security Officer
PRO EM Party & Event Rentals
Scottsdale , AZ
2024.01 - 2024.06
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Assisted in the development and implementation of security policies and procedures.
- Enforced access control measures in accordance with established procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Confirmed visitor identification prior to granting entry into the building.
Operations Specialist
PRO EM National Event Services
Tempe , AZ
2023.12 - 2024.03
- Supervised staff onsite during events, providing guidance when needed.
- Organized transportation arrangements for attendees when necessary.
- Assisted with the development of project plans for new initiatives or process improvements.
- Coordinated resources and personnel to complete projects on time and within budget constraints.
- Ensured compliance with regulatory requirements and industry standards.
- Evaluated potential risks associated with proposed changes or modifications before implementation.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
Amazon Warehouse Associate
Amazon
Phoenix , AZ
2022.03 - 2023.12
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Handled hazardous materials safely following prescribed regulations.
- Maintained accurate records of all incoming and outgoing shipments.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Collaborated with team members to complete tasks efficiently and accurately.
- Communicated effectively with team members on matters related to work assignments.
Education
Associate of Arts - Social Work
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ2024-06
High School Diploma -
Cesar Chavez High School
Laveen, AZ2023-05
Skills
- Customer Service
- Problem Resolution
- Customer Relations
- Data Entry
- Account updating
Timeline
Security Officer
PRO EM Party & Event Rentals
2024.01 - 2024.06
Operations Specialist
PRO EM National Event Services
2023.12 - 2024.03
Amazon Warehouse Associate
Amazon
2022.03 - 2023.12
Associate of Arts - Social Work
Maricopa Community Colleges - South Mountain Community College
High School Diploma -
Cesar Chavez High School
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